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Porur

Thiruvanmiyur

Process : NRI(International Voice Process)
Exp : 2+ years
Location : Chennai
Package : 4.5 LPA
Must have : experience in voice process


Jobseeks 4U Consultancy Services

International Voice Process Agent

Rashtrapati Bhavan

Hanuman Mandir Dundahera Gurgaon

Must speak extremely well in English without any MTI or grammatical errors.
Freshers and experienced candidates needed for domestic and international processes.
Immediate joiners only.
12th undergrads and graduates needed.


Grit Consulting

Customer Service Representative

Subramanya Nagar

HSR Layout

We are seeking a proactive Customer Experience Executive with D2C experience to be the voice of our brand and deliver a seamless journey for our customers.
Key Responsibilities:
Handle customer queries across calls, chats, and emails with empathy and professionalism.
Resolve issues quickly while maintaining a high level of customer satisfaction.
Manage and update records using Excel and CRM tools.
Collaborate with internal teams to escalate and close customer concerns.
Share customer insights to improve overall experience.

Requirements:
Fluent in English, Hindi, and Kannada (spoken & written).
Prior experience in customer support for D2C companies.
Strong working knowledge of Excel and CRM software.
Excellent communication and problem-solving skills.

What We Offer:
Dynamic and supportive work environment.
Opportunity to grow in a fast-scaling D2C wellness brand.



Solve4X Technologies Private Limited

Customer Experience Executive

NSEZ Noida

Hi Candidates,
 
Hope you are doing good.
 
I have an open position for an Inbound Customer Care Executive (International Process, Voice and Chat ) and would love to discuss if you're interested.

Job Description:
·       Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support)
·       Location: Sector 81 Noida
·       Salary: Up to 40K Per Month
·       Interview Mode: Virtual and F2F
 
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
For Chat Process -- 12+ Months Experience in International BPO in Chat is Mandatory.
For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory.
 
Key Requirements:
·       6+ months of experience in an International BPO is mandatory.
·       Handling basic customer queries related to telecom bills and providing customer resolution.
·       Strong communication, interpersonal, and comprehension skills.
·       Providing support to international customers.
·       Willingness to work in US shifts (Night Shift).
·       For Tech support -- Should have experience with networking ,It, routing ,switches, modem, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall.
Its 5 Days working, company will provide both side cabs, Meals and PF etc.
 
If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com. I will then give you a call to finalize things and schedule your interview.
 


RKN Business Solutions

Customer Support Executive

Santoshi Mata Chowk

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Ashok Nagar, Bangalore

Job DescriptionOpening for International Customer support voice role in a top leading MNC Bangalore!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Bangalore (Candidates applying should be staying in Bangalore city.....pick & drop facility would be available)

Eligibility - Excellent in English Communication is must.

Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


BenefitsLaptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



2Coms Consulting Pvt Ltd.

International Voice Process

Electronic City, Bangalore

Job Profile - Customer Service Associate | International Voice Process || MNC BPO
It's international Voice Process.
Communication Should possess excellent Voice Communication skills
12th / Any Graduate can apply.
5 days working & 2 rotational offs
Rotational Shift ( Majorly Night Shift)
Both side transportation will be provided.
Salary :
Fresher to 11 months - 3 LPA / 20 K in hand + 2K PLI
1+ year- 4.1 LPA /27 K in hand +3 K PLI
2+ years - 4.5 LPA to 4.75 LPA / 31 K -32 K in hand + 4 k PLI


Red Hibiscus Info Solutions

Customer Service Associate

College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


Teleminds Infotech

Shree Krishna Chowk Gurgaon

Teleperformance
- *Salary - 40k CTC*
In hand:-35K
- *Work from office*
- *Graduate mandatory*
- *Excellent coms*
- *minimum 6 months experience in technical support customer care*
- 5 days working with night shifts
- both side cab 
===============================
Inbound customer support profile
Both grad and undergrad can apply
Inbound - Voice
fresher - 23k in hand 26kctc
6 months exp - 30k in hand. 35k CTC
UG+fresher can apply
Complete WFO
HR - Round / AMCAT / Ops Round
5 days working both side cab


Teleperformance

Dwarka Exp Chowk Daultabad Gurgaon

we have trading firm we need candidate who can manage office works as well as phone cordination with clints


Globe Green Designs

Council Hall (Police Commissioner Office)


Job Description:  
We are looking for enthusiastic and customer-focused professionals to join our International BPO team as Voice Process Executives. The role involves interacting with global customers to resolve queries, provide product/service information, and deliver excellent support over calls.

Location - Pune - (Only Pune-based candidates)
Salary - Upto 6LPA CTC - Salary will be discussed by us post validation of Salary slips
Education - Graduate and Undergraduate

Responsibilities:  
- Handle inbound/outbound international calls  
- Understand customer concerns and provide accurate resolutions  
- Follow standard procedures and documentation  
- Meet daily performance and quality targets  
- Maintain professionalism and empathy during all interactions

Requirements:  
- Minimum 6 - 19 months experience into International BPO Customer service Mandatory 
- Excellent English communication skills (verbal & written)  
- Willingness to work in night shifts and rotational offs  
- Basic computer knowledge and typing skills  
- Strong listening and problem-solving abilities  
- Immediate joiners preferred

Drop your Resume - 7391060428


Kap HR Services Private Limited

Customer Service Executive

I.I.T.Main Gate

Wagle estate

First credit services

Collection Executive / Officer

A C Guards

Film Nagar

This is a dynamic multi-role position combining telecalling, relationship management, and customer success. You will be the first point of contact for prospective home buyers and play a key role in nurturing leads through the entire property buying journey — from inquiry to site visit to deal closure.

Requirements
Excellent communication skills in English & Telugu (Hindi preferred)
Real estate inside sales experience is a major advantage
Strong persuasion, negotiation & active listening abilities
Good understanding of Hyderabad real estate markets (or ability to learn fast)
Tech-savvy — experience with CRM tools, WhatsApp automation, and data entry
Positive energy, accountability, and a customer-first mindset


Franch Realty

Telecaller Cum Computer Operator

Star Mall Nh-48 Gurgaon

Customer Success Associate
Job Description
About Us
 Join our dynamic team, a leader in customer engagement and technology-driven support solutions, based in Gurgaon, Haryana. We are seeking passionate and motivated individuals to deliver exceptional customer experiences through voice and chat support.
Job Details
 Position: Customer Success Associate
 Work Mode: Work From Office
 Location: Ground & 1st Floor, DLF Galaxy Tower, Block A, Sector 30, Gurugram, Haryana - 122001
 Salary: Up to ₹35,000 CTC (depending on experience and role)
 Working Days: 5 Days Working (Rotational Shifts & Weekly Offs)
 Hiring Zone: Candidates residing within 20 KM of the office preferred
 Open Positions: 65
Qualifications & Skills
 Education: Graduate/Undergraduate (both may apply)
 Skills Required:
 • Excellent communication skills in English
 • Strong verbal fluency for voice processes
 • Basic technical knowledge and troubleshooting ability (preferred for chat roles)
 • Customer-centric attitude and problem-solving mindset
Key Responsibilities
 • Handle customer queries effectively via voice and chat channels
 • Provide clear, professional, and empathetic communication
 • Ensure timely resolution and customer satisfaction
 • Collaborate with team members to maintain service quality standards
Interview Process
HR Screening Round
Operations Round
Versant Test (for voice roles)

Benefits & Perks
 • Both-side cab facility for convenient commuting
 • Rotational shifts with flexible weekly offs
 • Career growth and skill enhancement opportunities
 • Supportive work culture with international exposure
Why Join Us?
 • Be part of a vibrant, fast-growing organization focused on excellence in customer service
 • Opportunity to develop professional communication and client-handling skills
 • Competitive compensation and performance-based incentives
To Apply
 Send your updated resume on WhatsApp – 9711322872 (text only).


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Customer Support Jobs - 2964 Verified Vacancies

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