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I.I.T.Main Gate

Johar Chowk

Looking for Candidates for international voice and non-voice process for BPO industry.


Omega Management Services

Customer Service Executive

Vkk Menon Road

Gandhipuram

Have to collect EMI from the customers who not paying the Loans.
Only Tele calling.


Nexus Management Services

Telecalling Executive

Muktai Nagar (Thane)

Hiring for International BPO - Customer Service (Voice/Nonvoice)

Location: Thane/ Vikhroli/ Airoli/ Vashi
Qualification:Graduate Freshers /  HSC + Min 6 Months Exp can apply!!
Home Pick and Drop provided!
Excellent Communication Skills Mandatory

For more details contact: Samiksha - 8850839463




Conviction Hr Private Limited

Customer Support Executive

Gnanapuram

Nowroji Road

Multi Brand Luxury car service advisor job requires the knowledge of Customer interaction and service, explaining repairs, manage the car service process, spare parts knowledge, and process of Job cards & handling billing payments


Vasant Motors Exclusive

Car Service Advisor

Subramanya Nagar

Chikka Veerana Palya

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.




Glympse Human Capital Services

International Voice Process Agent

International BPO Executive

Rashtrapati Bhavan

Hanuman Mandir Dundahera Gurgaon

US voice telecom process customer service+ up selling process 
* Job location - Gurgaon sec-21 
* Grad/ Under grad with min 1 year (365 days ) international voice exp mandatory.
* Decent communication skills required.
* Quality -B2 High 
* US shifts/ 5 days working/ rotational week offs/ 10 hrs shifts including 1 hr break.
* Both side cabs (40 KM radius)
* Salary upto 6.5 lpa (50k in-hand )
* Incentives up to 0-30% of fixed CTC


Krishna Baug - Fine Arts Auditorium

RESPONSIBILITIES:
Answer telephone and relay telephone calls and messages.
Provide on-call technical support to customers
Understanding customer's needs and issues.
Providing helpful solutions to customer's problems.
Handle pressurize situation.
Maintain work records and logs.
Greet customers in a courteous, friendly, and professional manner.
Maintain broad knowledge of company products and services.
Troubleshooting of different devices.
Investigate and respond to customer complaints.

REQUIREMENTS:
Minimum of 1 year experience in customer service role.
High school diploma
Full-time Availability
Proficient in English Language (Writing-Reading-Listening-Speaking).
Excellent communication skills.
Comfortable with night shifts / rotational shifts / work from office.
Currently accepted Female applicants only



Golumbia Group

Customer Service Representative

Muneshwara Nagar

 Candidate Requirements: Customer Support Executive (Voice Process & Email Process)Languages: Excellent Verbal communication in English + Hindi (average English will not be considered)
Experience: Minimum 2 years of relevant experience in Customer Support Voice process & Email process.
Industry experience in Fintech, Banking, or BFSI, with exposure to products such as loans, credit cards, or insurance.
Budget: Up to ₹6LPA ( CTC depends on exp )




Money View

Harsaru Village Gurgaon

Position: Customer Relationship Manager (CRM) - Female
Location: Gurugram, Haryana sector 88 A
Department: Facility Management
Employment Type: Full-time
 
About the Role:
We are seeking a well-groomed, professional female Customer Relationship Manager to oversee resident relations and ensure exceptional service delivery at our premium high-rise residential society in Gurugram. The ideal candidate will serve as the primary liaison between residents, facility management, and various stakeholders while maintaining the highest standards of customer service excellence.
 
Key Responsibilities:
 
A. Resident Relationship Management:
- Serve as the first point of contact for all resident inquiries, complaints, and feedback
- Build and maintain strong relationships with residents, understanding their needs and preferences
- Conduct regular resident satisfaction surveys and implement improvement initiatives
- Organize resident engagement activities and community events
- Handle resident onboarding and orientation processes
 
B. Service Coordination:
- Coordinate with various departments (housekeeping, security, maintenance, landscaping) to ensure seamless service delivery
- Monitor service quality standards and ensure timely resolution of maintenance requests
- Conduct regular inspections of common areas and facilities
- Liaise with vendors and service providers to maintain service excellence
 
C. Administrative Duties:
- Maintain accurate records of resident interactions, complaints, and resolutions
- Prepare monthly reports on resident satisfaction and service metrics
- Handle documentation related to resident agreements and society bylaws
- Manage CRM software and resident database
- Coordinate with society management committee for compliance and reporting
 
D. Communication & Correspondence:
- Issue notices, circulars, and communications to residents
- Manage resident portal and communication channels
- Handle email and phone inquiries professionally
- Maintain effective communication with all stakeholders
 
E. Crisis Management:
- Handle emergency situations and resident grievances effectively
- Coordinate with security and emergency services when required
- Maintain calm and professional demeanor in challenging situations
 
 Required Qualifications:
- Bachelor's degree in Hospitality, Business Administration, Communications, or related field
- Minimum 2-3 years of experience in customer service, hospitality, or facility management
- Excellent communication skills in English and Hindi (additional regional languages preferred)
- Proficiency in MS Office and CRM software
- Presentable personality with excellent grooming standards
 
Essential Skills:
- Strong interpersonal and relationship-building abilities
- Excellent problem-solving and conflict resolution skills
- Professional etiquette and diplomatic communication
- Ability to multitask and work under pressure
- Customer-centric approach with patience and empathy
- Knowledge of residential society operations and RWA guidelines
- Basic understanding of facility management services
 
Preferred Attributes:
- Experience in premium residential complexes or hospitality sector
- Knowledge of Haryana RERA and cooperative society laws
- Certification in customer relationship management
- Experience in organizing community events
- Multilingual capabilities
 
Working Conditions:
- 6-day working week with rotational weekly off
- May require flexibility in working hours for events or emergencies
- Professional office environment within the residential complex
 
 
 


Uftultra Facility Management Private Limited

Customer Relationship Manager

Karampur Chaudhary

Baheri

The Customer Service Executive is responsible for assisting passengers at various stages of their airport journey — from check-in to boarding and after arrival. The role focuses on providing excellent customer experience, ensuring passenger satisfaction, and maintaining airline and airport standards.
Key Responsibilities:Passenger Assistance:


Greet passengers courteously and assist them at check-in counters.
Verify documents such as tickets, ID proofs, and travel permits.
Issue boarding passes and baggage tags.

Information & Communication:


Provide accurate information regarding flight schedules, delays, gates, and boarding procedures.
Make announcements when required and assist in crowd management.

Special Handling:


Assist elderly passengers, unaccompanied minors, and differently-abled passengers.
Coordinate wheelchair assistance and escort services.

Customer Support:


Handle passenger queries, complaints, and requests politely and efficiently.
Maintain calm during flight delays or disruptions and provide timely updates.

Coordination:


Liaise with other departments such as security, baggage, and ramp for smooth passenger movement.
Ensure boarding gates close on time and all passengers are accounted for.

Grooming & Professionalism:


Maintain high grooming standards as per airline policy.
Represent the airline with a positive and professional attitude.
Skills & Qualifications:Minimum education: 10+2 (Graduate preferred).
Excellent communication skills in English and local language.
Pleasant personality and confident attitude.
Customer-oriented mindset with patience and empathy.
Ability to work under pressure and in rotational shifts.
Work Environment:Shift-based work (morning, evening, night).
Standing for long durations.
Fast-paced airport environment requiring multitasking.




 Orion Advent

Head - Customer Success

Malad West

Handle inbound and outbound calls for International & Domestic Voice Process
Resolve customer queries with professionalism and efficiency
Maintain high standards of customer satisfaction and service quality
Meet performance metrics and ensure adherence to process guidelines



Elevate X Solutions

Santoshi Mata Chowk

Yerwada Gaon 2

College Square

New town

Job Summary : We are seeking a motivated and results-driven Telecaller Team Leader to manage and guide our telecalling team. The ideal candidate will be responsible for supervising day-to-day operations, ensuring achievement of sales or lead targets, maintaining quality standards, and providing training and motivation to telecallers.
Key Responsibilities
1. Team Management & Supervision
Lead, train, and motivate a team of telecallers to achieve daily, weekly, and monthly targets.
Monitor individual and team performance through reports and call audits.
Assign calling lists and track productivity using CRM or call management tools.

2. Sales & Target Achievement
Ensure the team meets or exceeds lead generation, conversion, or customer retention goals.
Handle escalated calls and close high-value leads when required.
Analyze call data and strategize to improve conversion rates and reduce drop-offs.

3. Quality Control & Process Improvement
Conduct regular quality checks to ensure script adherence and communication standards.
Provide feedback and coaching sessions to improve telecaller performance.
Optimize calling scripts and customer interaction processes for better efficiency.

4. Reporting & Coordination
Prepare and share performance reports with management.
Coordinate with other departments (Sales, Marketing, Customer Support) for smooth lead flow.
Ensure timely follow-up and closure of leads.

5. Training & Development
Conduct onboarding and periodic training for new telecallers.
Keep the team updated with product knowledge, promotional offers, and communication guidelines.




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Customer Support Jobs In Vasai - 3163 Verified Vacancies

Customer Service Executive

Telecalling Executive

Customer Support Executive

Car Service Advisor

International Voice Process Agent

International BPO Executive

Customer Service Executive

Customer Service Representative

Customer Support Executive

Customer Relationship Manager

Head - Customer Success

Customer Support Executive

Customer Support Executive

Telecalling Team Leader