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Relationship Officer-811-Digital Banking Kotak 811-SalesAs a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.
Conduct 100% field-based customer acquisition for Savings and Current Accounts through: Canopy and Umbrella activities Cold calling Referrals and open market sourcing Drive cross-selling of financial products such as: Life Insurance (LI) General Insurance (GI) Systematic Investment Plans (SIP) Personal Loans (PL) Fixed Deposits (FD) Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets. Build and maintain strong relationships with existing customers to enhance engagement and product penetration. Ensure compliance with internal processes and customer service standards.<h4>Experience Level</h4>Mid Level

Relationship Officer

Relationship Manager - RBG - Construction Equipment-RBG_CE (Working Capital book of CE)-Business DevelopmentRelationship Manager - RBG - Construction Equipment-RBG_CE -Business Development JOB DESCRIPTIONJob Description:<ul><li>Preparing &amp; developing various MIS &amp; PPT related to commercial vehicle business.</li><li>Independently automate daily / weekly /monthly MIS using VBA.</li><li>Learn various digital process and guide sales team on processes</li><li>Work closely / Effective Coordination with various stake holders like Sales team, Strategy &amp; MIS team, Credit, Operations, HR etc</li><li>Product &amp; Process Design, Development and Launch like Incentive Policy , KRA, etc </li><li>Understand various policies &amp; make changes in the policy as per suggestions provided by Sales team</li><li>Carry out Process development/enhancement/changes as and when required. </li><li>Responsible for solving issues related to construction Equipment  Channel / Sales team.</li><li>Channel Education and Communication for business development </li><li>Analyzing and preparing business performance/ channel performance/ Key parameter trend/ competitive landscape reports </li><li>Preferably a MBA /CA with 3-4 years of experience .</li><li>Excellent knowledge of excel, </li><li>Analytical skills </li><li>Should be result oriented, </li><li>Should be a fast learner, innovative and open for newer concepts/ideas/technologies </li><li>Good communication skills </li><li>Ability to multi-task &amp; manage multiple projects simultaneously </li><li>Prior experience in CE industry would be additional plus </li></ul> <h4>Experience Level</h4>Mid Level

Relationship Manager

Fraud Detection and Vigilance Team Member - 1-SUPPORT SERVICES-Fraud Detection and VigilanceTeam Member - Vigilance  



Job ID
 


Department
Vigilance


Location
Mumbai - Infinity


Number of Position
1


Position Grade
Manager


Reporting Relationship
Vice President /Senior Vice President



  Job Role <ul><li>Independently conduct and manage investigation cases into reported frauds as well as into suspected instances of bribery and corruption, process lapses of varying nature and complexity. </li><li>Review of existing process, rules and procedures with a view to identify control weakness/eliminate or minimise the scope for corruption or malpractices; identify the sensitive/corruption prone spots.</li></ul>   Job Requirements<ul><li>CA or MBA</li><li>1-3 yrs of experience in banking / investigations/ internal audit </li><li>Good analytical skills, detail oriented, ability to co-relate and join the dots</li><li>Understanding of banking business processes and related internal controls</li><li>Good Interpersonal skills and written communication skills</li><li> </li></ul> <h4>Experience Level</h4>Entry Level

Verification Executive

Premier Acquisition Manager-RL SALES-SalesJob Name  : Premier Acquisition Manager JOB ROLE :·         Acquisition of HNI's only.·         Selling TPP and Generating Revenue.·         Building CASA book size.·         Conducts regular promotional and customer events to generate leads·         Cross selling of MF, Gold, Insurance and asset products.JOB REQUIREMENT:·         Good coordinator with different channels.·         Excellent communication skills.·         Should have some knowledge and experience in Portfolio Management.·         Should have some existing base of customer’s·         Having more than 1-2  year work experience <h4>Experience Level</h4>Mid Level

Acquisition Manager

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches OperationsWe are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

Gold Loan Executive

Product Manager-Tractors and Farm Equipments (TFE)-Product ManagerProduct Digital Manager (Tractor &amp; Farm Equirment -TFE)Grade: - M3 /M4Location – Kotak Infinity,MumbaiReporting To – Jasmine Joshi  Job Role:  <ol><li>Taking care of all the new as well as on going digital projects and initiatives across TFE functions</li><li>Interaction with various internal teams and tech partners to bring digital solutions for productivity improvement</li><li>Bring about digital changes thru market intelligence and bring about new technology for productivity improvement </li><li>Work on adoption of new technology for improving efficiency of field team and improve turnaround time and cost saving.</li><li>Lead team of Business intelligence unit -Liaising with respective internal data support team/s and publish dashboards &amp; analytical support to business teams. Initiate project for automation and standardizations.</li><li>Work on the analytical solutions for TAT and productivity improvement</li><li>Should be able to guide team mainly no better and cost effective technical solutions </li></ol>  Job Requirements: -  Qualification – MBA and/or Professional Degree preferred ·         Job Knowledge and experience –·         Should have at least 2-3 years of experience in product/ business analytics/BSG/Digital Initiative and Tech side·         Should be able to drive  and work with a Team reporting·         Should be a Team player, Relationship person and should be ready to travel widely <h4>Experience Level</h4>Mid Level

Product Manager

Relationship Officer-811-Digital Banking Kotak 811-SalesThis is an Internal document. Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role-  Have good awareness of Corporates with entry point links in those corporates.  Good Communication &amp; Presentation Skills required since he will be focusing on core corporates for Digital Banking.  Cross sells bank products to existing set of Corp Sal customers which are mapped.  Handle Investment and Insurance requirements of clients  Informs customers of new products or product enhancements to further expand the banking relationship.  Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products.  Goes beyond the professional need of the customer by providing other products - enhancement of customer value  Maintains complete relationship record for assigned customer accounts.  Penetration of group/family account of the existing mapped base.  Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement-  Good communication and presentation skills.  Willing to travel extensively within the city limits.  Two- wheeler and an android phone is must.  Liability Sales experience or KYC knowledge is an added advantage.  Graduate with Minimum 0-2 Yrs. of experience.<h4>Experience Level</h4>Mid Level

Relationship Manager - Commercial Vehicles-SCV - Small Commercial Vehicle-Retail SalesWe are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.
Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery. Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement. Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals. Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies. Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy. Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base. Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.<h4>Experience Level</h4>Mid Level

Team Collection Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery BranchThe Team Collection Manager will play a vital role in overseeing the recovery process for AGRI-FIN-TRACTOR LOANS AND RETAIL. They will lead a team of collection specialists, ensuring efficient and effective debt recovery strategies. This role requires strong leadership skills, a results-driven mindset, and the ability to collaborate with various teams within Kotak Mahindra Bank Ltd.
<ul><li> Lead and manage the TFE Recovery Branch team, providing strategic direction and guidance.</li><li> Develop and implement effective collection strategies to maximize recovery rates.</li><li> Monitor and analyze portfolio performance, identifying trends and areas for improvement.</li><li> Collaborate with other departments, such as legal and operations, to ensure a seamless recovery process.</li><li> Ensure compliance with all regulatory and internal policies related to debt recovery.</li><li> Maintain strong relationships with key stakeholders, including borrowers and external partners.</li><li> Provide regular updates and reports on recovery progress to senior management.</li><li> Train and mentor team members, fostering a culture of continuous improvement.</li><li> Stay updated on industry trends and best practices in debt recovery.</li><li> Ensure a customer-centric approach, maintaining a high level of professionalism and empathy.</li></ul><ul><li> A bachelor's degree in finance, business administration, or a related field is preferred.</li><li> Minimum 5 years of experience in collection management or a similar role, preferably in the banking or financial services industry.</li><li> Proven track record of successful debt recovery strategies and portfolio management.</li><li> Strong leadership and team management skills, with the ability to motivate and inspire a team.</li><li> Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.</li><li> Analytical mindset with proficiency in using data to drive decision-making.</li><li> Working knowledge of relevant regulations and compliance standards in debt recovery.</li><li> Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li> Proficiency in MS Office and experience with collection management software is an advantage.</li><li> A proactive and results-oriented approach, with a passion for driving recovery efforts.</li></ul><h4>Experience Level</h4>Mid Level

Collection Manager

Platinum Relationship Manager-Household-BRANCH BANKING-Branch BankingWe are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) households. This role involves acquiring new clients, deepening existing relationships, and offering comprehensive banking solutions across liabilities, commercial assets, and third-party products. The ideal candidate will be self-motivated, energetic, and passionate about delivering personalized banking experiences.
Develop and expand relationships with High Net Worth households for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products and services to deepen client engagement Educate clients about new products and enhancements to strengthen relationships Plan and execute targeted sales initiatives and client engagement events Collaborate with group companies to offer integrated financial solutions Maintain detailed records of client interactions and relationship history Monitor and resolve customer complaints and queries within defined turnaround times (TAT)<h4>Experience Level</h4>Mid Level

Retail Relationship Manager

Regional Manager-HF LOAN AGAINST PROPERTY (LAP) Hardship Assistance UnitRegional Collections Manager          <ul><li>Monitoring and maintaining collection for the city.</li><li>Managing repossession.</li><li>Co-ordination with collection agency, repossession agent, sale of asset,</li><li>Legal formalities.</li><li>Team Management. Drive the team of Collection Managers and Offroll staff</li></ul>      <ul><li>Graduate</li><li>Min 6 – 8 years of experience in collections.</li><li>Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed  </li></ul>       <h4>Experience Level</h4>Senior Level

Assistant Collection Manager

Elite Relationship Manager-Business Banking -Branch Banking-Branch BankingWe are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong understanding of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service.
Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking products to deepen client engagement Inform clients about new products and enhancements to strengthen relationships Plan and execute targeted sales initiatives and client engagement events Collaborate with group companies to offer integrated financial solutions Maintain detailed records of client interactions and relationship history Monitor and resolve customer complaints and queries within defined turnaround times (TAT)<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

Operations Team Member-OPS-Clearing OperationsWe are looking for a dedicated and experienced professional to join our Clearing Operations team as an Authorizer. The role involves managing inward and outward cheque processing, coordinating with branches and vendors, and ensuring compliance with regulatory and internal guidelines. The candidate will be responsible for verifying physical and system-based cheque transactions, handling IPO ASBA applications, and maintaining accurate MIS and audit records. This position requires strong operational knowledge of banking systems (especially Finacle), familiarity with the Negotiable Instruments Act and CTS guidelines, and the ability to manage vendor relationships and team coordination. The ideal candidate should be proactive, detail-oriented, and capable of handling audit and compliance requirements effectively.
Verify inward and outward cheques in the vendor system. Coordinate with branches, internal departments, and other banks for query resolution and settlements. Check physical cheques against HOCDL reports. Process transfer cheques accurately. Maintain daily MIS and operational records. Coordinate with vendors and the record management team. Handle inward and outward returns processing. Dispatch outward cheque returns and coordinate with branches and courier agencies. Manage returned to origin (RTO) cases from courier services. Process IPO ASBA applications and perform sign verification. Monitor discrepancies in payee names and resolve branch queries. Post accounting entries in Finacle. Handle audit and compliance requirements for the location. Coordinate with vendor agencies and manage team operations. Ensure adherence to NI Act and CTS guidelines. Ensure transactions are processed within SLA and as per approved procedures. Follow maker-checker processes without exceptions. Provide effective customer service and manage escalations. Publish dashboards and MIS reports to senior management. Ensure timely weekly, fortnightly, and monthly reporting.

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Kotak Mahindra Bank Jobs - 2247 Verified Vacancies

Relationship Officer

Relationship Manager

Verification Executive

Acquisition Manager

Gold Loan Executive

Product Manager

Relationship Officer

Relationship Manager

Collection Manager

Retail Relationship Manager

Assistant Collection Manager

Retail Relationship Manager

Assistant Relationship Manager

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