Head of Foreign Exchange Services
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Head-Foreign Exchange Services-Foreign Exchange Service-Sales
Roles & Responsibilities – Strategic Product Leadership
Foreign Exchange & Remittance Products
• Lead development and management of FX products across offline and digital channels, including external alliances and partnerships.
• Drive innovation and compliance in Outward and Inward Remittance solutions to deliver seamless customer experience and operational excellence.
Cards Portfolio Strategy
• Manage the end-to-end lifecycle of Travel, Prepaid, Debit, and Credit Cards, with a focus on product differentiation, digital enablement, and revenue optimization.
• Collaborate cross-functionally to enhance card penetration, drive usage, and deepen customer engagement.
Business Development – Resident & Non-Resident Segments
• Strategically develop and launch products tailored to Resident and NRI customer needs, leveraging market insights and regulatory frameworks.
• Identify and capitalize on new opportunities across segments & geographies and customer segments, driving sustainable business expansion.
Channel Management & Go-to-Market Execution
•Define and execute Omni-channel strategies across branches, digital platforms, and partner ecosystems to maximize product visibility and adoption.
•Enable sales teams with data-driven insights, training, and tools to drive performance and customer satisfaction.
Technology Integration & Solutioning
• Lead cross-functional teams to deliver integrated business and technology solutions aligned with strategic objectives & transformational goals.
• Ensure robust, scalable, and future-ready platforms through close collaboration with engineering, data, and operations teams.
Experience Level
Executive LevelJob role
Job requirements
About company
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