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New Delhi

Rashtrapati Bhavan

Naraina

We are looking for a responsible and proactive individual to handle the day-to-day operations of our steel trading business and assist in customer coordination, dispatch follow-ups, and payment collections. The role requires excellent communication skills, strong organizational ability, and comfort with numbers and basic documentation.
Key ResponsibilitiesManage daily operational activities including order processing, dispatch tracking, challans, and coordination with transporters and warehouse teams.
Maintain and update order status, stock movement, and delivery schedules.
Coordinate with sales, accounts, and logistics teams to ensure timely order execution and smooth operations.
Follow up with customers for outstanding payments, credit note settlements, and collection timelines in a professional and courteous manner.
Prepare and share daily/weekly MIS on dispatches, pending orders, and collections.
Assist management in maintaining operational discipline and improving process efficiency.
Handle basic office administration and vendor coordination when required.
Desired ProfileGraduate (preferably in Commerce, Business Administration, or related field).
2–5 years of experience in operations, coordination, or collections roles.
Excellent communication and follow-up skills (both written and verbal).
Strong command over MS Excel / Google Sheets for MIS reporting.
Organized, punctual, and able to multitask in a fast-paced environment.
Prior experience in a steel trading, manufacturing, or B2B business will be an added advantage.

CompensationCompetitive salary based on experience, with performance-based incentives.


MS Steel

Operations Executive

CRPF Camp ( Yamuna  Pushta)

Om Electrical Engineers & Services

Personal Assistant

Lajpat Nagar, New Delhi

As a Customer Care Executive, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and ensure customer satisfaction across multiple channels such as email, chat, social media, and phone. Your role is vital in building long-term customer relationships and supporting our retention goals.


Silverfied

Customer Care Executive

WP Depot/S Place Depot

Maid In India

Back Office Executive

Uttam Nagar West

Job Title: Telecaller / Customer Support ExecutiveCompany: Maxryd
 Location: Delhi
 Job Type: Full-Time, On-site
 Working Days: All Days
 Salary: As per discussion
Job Description:Maxryd is looking for a Telecaller / Customer Support Executive to handle inbound and outbound calls related to riders, fleet operations, and daily operational support. The candidate will play a key role in communication between riders, hub teams, and operations.
Key Responsibilities:Make outbound calls to riders for onboarding, follow-ups, and daily coordination
Handle inbound calls from riders regarding operational issues and support
Resolve rider queries related to vehicles, batteries, shifts, and operations
Coordinate with hub managers and operations team to resolve issues quickly
Update call records and rider details accurately in internal systems
Use tools such as Truecaller and other calling systems for communication
Escalate unresolved issues to the concerned department or manager
Maintain professional and polite communication at all times
Requirements:Prior experience as a telecaller, customer support executive, or call center role is preferred
Good communication skills in Hindi (English basic knowledge preferred)
Ability to handle multiple calls and work under pressure
Basic knowledge of smartphones, calling apps, and data entry
Willingness to work on-site, full-time
What We Offer:Stable full-time role in a growing EV logistics company
Salary as per experience and discussion
Opportunity to grow into operations or team lead roles




Maxryd Private Limited

Telecaller

Pitam Pura

·       Inbound calls from customers facing issues in their product and giving possible solutions over call or sending team at their location if not resolved on call.
·       Making strategies to reduce the percentage of site visitation monthly.
·       Creating monthly reports for higher management decision making to improve the customer experience and reduce the wastage of resources.


IOT Arsenal

Customer Service Executive

Rajendra Place

We are looking for freshers with a B.Com background who have learnt Tally Software, preferably. This is a great opportunity to start your career with us and gain valuable experience in the field.
Requirements:
Bachelor's degree in Commerce (B.Com)
Basic knowledge of Tally
Freshers are welcome to apply



Saraswati Accountants Software Pvt. Ltd.

Tally Support Executive

Badarpur Border

Candidate apply for office and field operations customer support with computer knowledge 


Reachwell Worldwide Express

Sales & Marketing Executive

MAYUR VIHAR PH-2

We are looking for Customer care executive /member to handle our customer queries on Whatsapp .


Digital Pentagram

PRINCE APPTT.

Salasar Ji Gems

Telemarketing Executive

<p>Senior Operations Analyst - Ongoing Monitoring</p><h4>ABOUT TIDE</h4><p>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.</p><p>Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.</p><p>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.</p><p><strong>Tide facts:</strong></p><ul><li>Tide is available for UK, Indian, German and French SMEs</li><li>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly</li><li>Over $300 million raised in funding</li><li>Over 2,500 Tideans globally - we’re diversity champions!</li><li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.</li></ul><h4>ABOUT THE TEAM:</h4><p>The Senior Operational Analyst for the Ongoing Monitoring team will be responsible for analyzing and improving operational efficiency within the Ongoing Monitoring department. This role will involve working closely with cross-functional teams to identify trends, assess performance, and provide insights that drive data-driven decisions to enhance member satisfaction, streamline support processes, and optimize overall team performance.</p><h4><br/>ABOUT THE ROLE:</h4><ul><li>Develop and maintain reports, dashboards, and KPIs to monitor team and service performance.</li><li>Identify patterns, trends, and areas of improvement in member support interactions, and proactively recommend solutions.</li><li>Work closely with other departments (e.g., IT, product teams, customer experience) to ensure seamless support processes and identify system improvements that support member needs.</li><li>Conduct root cause analysis for recurring issues or inefficiencies and recommend corrective actions.</li><li>Help design and refine processes that lead to quicker resolutions and better member engagement.</li><li>Create and maintain documentation for support processes, policies, and best practices</li></ul><h4><br/>WHAT WE ARE LOOKING FOR: </h4><ul><li>Experience working with CRM systems</li><li>ticketing platforms, or other customer support software.</li><li>Proven track record in process optimization and performance analysis in an operational setting.</li><li>Strong analytical and problem-solving abilities, with experience in interpreting data and translating it into actionable recommendations.</li><li>Proficiency in data analysis tools such as Excel, Tableau, or Power BI.</li><li>Strong understanding of customer service metrics (e.g., SLAs, First Response Time, Resolution Time, Customer Satisfaction).</li><li>Excellent communication skills, both written and verbal, with the ability to present complex data in a clear and actionable way.</li><li>Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.</li></ul><h4><br/>WHAT YOU’LL GET IN RETURN:</h4><ul><li>Self &amp; Family Health Insurance</li><li>Term &amp; Life Insurance</li><li>OPD Benefits</li><li>Mental wellbeing through Plumm</li><li>Learning &amp; Development Budget</li><li>WFH Setup allowance</li><li>15 days of Privilege leaves</li><li>12 days of Casual leaves</li><li>12 days of Sick leaves</li><li>3 paid days off for volunteering or L&amp;D activities</li></ul><p> </p><h4>TIDE IS A PLACE FOR EVERYONE</h4><p>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. </p><p>We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.</p><p> </p><p><em>At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.</em></p>
 
<strong>Disclaimer</strong>
 
<em>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:</em><ul><li><em>Tide does <strong>not</strong> charge any fees at any stage of the recruitment process.</em></li><li><em>All official Tide job opportunities are listed exclusively on our <a href="https://www.tide.co/careers/" target="_blank"><strong>Careers Page</strong></a> and applications should be submitted through this channel.</em></li><li><em>Communication from Tide will only come from an official <strong>@tide</strong><strong>.co</strong> email address.</em></li><li><em>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.</em></li></ul><p><em>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at <a href="mailto:talent@tide.co" target="_blank">talent@tide.co</a><br/>Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.</em></p><p> </p><p><em><em>Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our <a href="https://assets.ctfassets.net/3h69mkdgxn20/5MFtWSdG8YLKq3jZkK52NY/3f18633073e6cdbd03bba4b9791c64f4/Using_AI_throughout_the_Hiring_Process.pdf" target="_blank">AI Policy</a>.</em></em></p><p><em><em>Your personal data will be processed by Tide for recruitment purposes and in accordance with </em><em><a href="https://assets.ctfassets.net/3h69mkdgxn20/4TE0uAE3SXomATDVneocNA/aa31893960b4064dd406ad15d029dcd3/Recruitment_Privacy_Notice.pdf" target="_blank">Tide's Recruitment Privacy Notice</a></em><em>.</em></em></p><h4>Experience Level</h4>Senior Level

Tide Platform Private Limited

Operations Specialist

<p>Customer Care Manager</p><h4><b>Responsibilities &amp; Key Deliverables</b></h4>
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data<h4><b>Preferred Industries</b></h4><h4><b>Education Qualification</b></h4>
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical<h4><b>General Experience</b></h4>
5 years and above<h4><b>Critical Experience</b></h4><h4><b>System Generated Core Skills</b></h4>
Customer SensitivityService OrientationService Management<h4><b>System Generated Secondary Skills</b></h4>
Consumer FocusDealer Relationship ManagementService Planning<h4>Experience Level</h4>Mid Level

Mahindra And Mahindra Limited

Customer Care Manager

<p>Executive - Process</p>The Process Executive will be responsible for managing and optimizing various operational processes within the organization. This role involves analyzing and improving existing processes to enhance efficiency and productivity. The executive will also be involved in implementing new process improvements and ensuring compliance with quality standards.

Quess Corp Limited

Process Executive

<p>Process - Executive</p>The Process Executive role involves handling various operational tasks and data entry responsibilities. The candidate will be responsible for ensuring accurate and efficient processing of information.

Customer Support Operations Jobs In Sector 70 Delhi Ncr - 537 Verified Vacancies

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Customer Support Operations Jobs In Sector 70 Delhi Ncr - 537 Verified Vacancies

Operations Executive

Personal Assistant

Customer Care Executive

Back Office Executive

Telecaller

Customer Service Executive

Tally Support Executive

Sales & Marketing Executive

Customer Care Executive

Telemarketing Executive

Operations Specialist

Customer Care Manager

Process Executive

Process Executive

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