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New Delhi

Rashtrapati Bhavan

Nehru Place

The role involves installation and troubleshooting of computers, laptops, printers, and related peripherals, along with basic computer hardware diagnosis including RAM, HDD/SSD, motherboard, and power supply. The candidate will be responsible for Windows OS installation, basic software setup, and providing basic networking support such as LAN cabling, routers, and switches. This is a field-based role requiring on-site technical support at customer locations. The ideal candidate should have basic knowledge of computer hardware and system functions, be willing to work in the field (not an office job), and possess good communication and problem-solving skills.


SMR Informatics

Field Service Engineer

Field Application Engineer Job Summary:Drives the design chain value proposition by generating the greatest number of design wins in technologies and registrations for customers engaged in product design resulting in growing business. Interface with the engineering departments of customers and suppliers. Performs a variety of product, technical and engineering functions including but not limited to: pre/post sales support, research, design and development. Principal Responsibilities:<ul><li>Proactively develops and implements the technical sales account penetration strategy in each market presenting new products and technologies to current and potential customers; develop knowledge to uncover, understand, compare, and contrast the solutions (pre-component selection). Provide valuable participation in supplier/customer design review.</li><li>Good understanding of customer needs relative to product(s), technology, direction, competition, design process and design cycle.</li><li>Identify and develop relationships with all key technical decision makers and influencers in each account.</li><li>Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering departments to develop/execute technical strategies that help solve customer design challenges.</li><li>Market supported lines to sales team by driving adoption of advocated solutions, with supplier partners, that meet customer needs and lead to increased design activity, design wins and sales growth.</li><li>Proactively provides general application and product level sales training, proactively align with sales team in securing business. Communicate account calls with suppliers, account managers and/or inside sales.</li><li>Identifies and tracks largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success.</li><li>Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers.</li><li>Manages the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors.</li><li>Research major industry players to be able to communicate to internal and external customers industry trends and directions.</li><li>A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs.</li><li>Attend internal and external technical training to complete and maintain certification as necessary.</li><li>Other duties as assigned.</li></ul> Job Level Specifications:<ul><li>Developing expertise of business, financials, products/services, the market, or account needs. Expanded knowledge of the industry, markets and sales processes; broadens sales capabilities. Further develops an understanding of the range of products/ services that the organization and its competitors sell and that assigned customers purchase.</li><li>Works with moderately complex territory/ assigned accounts, products/services, sales or account management processes. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results. Solves sales problems in straightforward situations; analyzes possible solutions using sales experience, judgment and precedent.</li><li>Works independently within an assigned territory/account base with moderate sized accounts/opportunities. Has flexibility to set and negotiate terms within defined parameters; is beginning to plan own territory or account approach.</li><li>Collaborates with internal team, managers and support functions. Has direct contact with clients.</li><li>Impacts own sales quota and that of others; works within a defined territory or account list and to guidelines and policies.</li></ul> Work Experience:<ul><li>Minimum experience required is typically 3+ years with bachelor's or equivalent.</li></ul> Education and Certification(s):<ul><li>Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.</li></ul> Distinguishing Characteristics:<ul></ul>The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

AVNET India Pvt Ltd

Application Engineer

Delhi Cantt

Job Title: Account Manager / Client Relations Specialist
Location: Delhi Cantonment
Company: Powernet Communications Private Limited
Employment Type: Full-time

About the Role
Powernet Communications is looking for a dedicated and technically-minded Account Manager / Client Relations Specialist to join our Dwarka Sector 4 office location. You will serve as the primary point of contact for our valued internet service customers, ensuring their technical needs are met and their relationship with Powernet remains strong.
The ideal candidate acts as the bridge between the customer and our technical backend team. You aren’t just "managing accounts"—you are a problem solver who understands the nuances of telecom connectivity and is committed to delivering a seamless user experience.

Key Responsibilities
Relationship Management: Act as the dedicated point of contact for a portfolio of internet service clients, building long-term trust and rapport.
Proactive Communication: Promptly attend to customer calls and inquiries, providing a professional and empathetic voice for the company.
On-Site Consultation: Visit client locations to assess service quality, understand specific site challenges, and maintain a physical presence.
Problem Identification: Diagnose technical issues or service gaps reported by the client and translate them into actionable tasks for the technical team.
Solution Coordination: Work closely with the internal technical and support teams to ensure that solutions are implemented accurately and within the agreed timelines (SLA).
Feedback Loop: Follow up with clients after service resolution to ensure complete satisfaction and prevent recurring issues.

Candidate Requirements
Educational Background: A degree or diploma in a technical field (B.Tech, BCA, BSc IT, or Electronics/Telecommunications) is highly preferred.
Industry Experience: Prior experience in the Telecom industry or IT sector is essential.
Functional Experience: Proven track record in handling Internet Service Provider (ISP) customers or technical account management.
Technical Literacy: Ability to understand networking basics (broadband, leased lines, connectivity issues) to effectively communicate with both clients and engineers.
Communication Skills: Fluency in Hindi and English with the ability to explain technical concepts to non-technical clients.
Mobility: Must be willing to travel within the Delhi Cantonment and surrounding areas for client visits.

Work Schedule & Compensation
Working Hours: 10:00 AM to 6:30 PM.
Working Days: Monday to Saturday (Sundays off).
Salary Payment: Salary is credited directly to your bank account on the 10th of every month for the preceding month’s work.
Salary Range: ₹40,000 – ₹80,000 per month] based on experience and expertise.

Why Join Powernet Communications?
At Powernet, we value stability and professional growth. You will be part of a team that provides essential connectivity services, where your role directly impacts the success of our clients' businesses and daily lives.

How to Apply:
Email Address : jainiti.prasad@gmail.com
Phone Number : +91 9555333948


Powernet Communications Pvt. Ltd.

Client Relationship Manager

JAMIA MILLIA ISLAMIA

Job Description – Support Engineer (On-Site) – MultyComm
Role Overview
MultyComm is a fast-growing Unified Communications and Contact Centre platform offering Voice, Video, Messaging, AI and CRM integrations across cloud and hybrid environments. We are looking for a highly skilled and hands-on Support Engineer who will be deployed on-site at customer locations to provide real-time technical support, dialer configuration, and VoIP troubleshooting.
The ideal candidate must have prior experience in Call Centre / Dialer environments, strong troubleshooting skills, and deep understanding of VoIP, Linux, and network fundamentals.
Key Responsibilities
1. Voice and Network Troubleshooting
Diagnose and resolve voice quality issues, latency, jitter, packet loss, echo, and one-way audio.
Troubleshoot network connectivity issues at agent desktops and call centre infrastructure.
Coordinate with ISP, telco, and IT teams for resolution.
Identify root causes related to:
Firewall and NAT configuration
SIP and RTP traffic
Bandwidth and QoS
VPN / IPSEC tunnels
Perform system health checks and proactive monitoring.

2. Dialer Configuration and Management
Configure and manage:
Outbound dialer campaigns
Predictive, progressive, and preview dialers
Lead upload and campaign mapping
Call routing logic
Manage campaign performance and troubleshooting.
Monitor agent utilization and dialer performance.

3. IVR and Call Flow Setup
Design and configure IVR workflows and call routing logic.
Create and modify:
IVR menus
Time-based routing
Skill-based routing
Failover and fallback logic
Integrate IVR with CRM, API, and backend systems.

4. API and CRM Integration Support
Understand and configure integrations between MultyComm dialer and CRM platforms such as:
Zoho
Salesforce
HubSpot
Custom APIs
Assist in troubleshooting:
Webhooks
REST APIs
Authentication and tokens
Work with customer IT teams to ensure data flow and synchronization.

5. User, Queue and Campaign Management
Configure and manage:
Users and agent extensions
Call queues and skills
Supervisor dashboards
Campaign permissions
Handle onboarding and offboarding of users.
Maintain system configuration documentation.

6. Reporting and Data Analysis
Generate reports and analyze call centre performance.
Work with:
Excel
CSV databases
Pivot Tables
Advanced filters and dashboards
Provide actionable insights on:
Agent performance
Campaign effectiveness
Call metrics and KPIs.

7. VoIP Troubleshooting
Analyze SIP call logs and debug call failures.
Use tools such as:
Wireshark
sngrep
tcpdump
Identify issues like:
SIP 403 / 488 / 603 errors
Codec mismatches
Registration failures
DND and telco errors
Work closely with telco partners and network teams.

8. SIP Protocol and Call Flow Understanding
Strong understanding of:
SIP signaling
RTP streams
Session routing
Codec negotiation
Call setup and teardown
Ability to interpret SIP traces and debug live issues.

9. GSM Gateway and Hardware Configuration
Configure and troubleshoot:
GSM gateways
E1 PRI gateways
SIP trunks
Media gateways
Work with vendors like:
Dinstar
Sangoma
Synway
Perform on-site installation and maintenance.

10. Linux System Administration
Install and manage applications on Linux servers.
Perform tasks such as:
Service monitoring
Log analysis
Network troubleshooting
Firewall configuration
System performance monitoring
Work with:
Debian / Ubuntu
Shell commands
SSH and remote access.

11. Customer Interaction and Communication
Act as the primary on-site technical contact.
Communicate clearly with:
Customer stakeholders
IT and network teams
Business and operations teams.
Provide training and system walkthroughs to agents and supervisors.
Maintain professional and client-focused communication.

Mandatory Requirements
Prior hands-on experience in Call Centre / Dialer / Contact Centre environment.
Strong knowledge of VoIP and SIP troubleshooting.
Experience in:
Dialer and PBX administration
Campaign and queue configuration
GSM and SIP gateway setup
Linux systems
Expertise in:
Excel and Pivot Tables
Data analysis and reporting
Experience with Wireshark and SIP debugging.
Ability to read and understand SIP call flows.
Strong communication and customer-handling skills.

Preferred Qualifications
Diploma / Degree in:
Computer Science
Electronics
Telecommunications
Networking
Certifications (added advantage):
VoIP or SIP related
 Linux Administration.
 
 

Experience
2 to 7 years in:
Contact Centre technology
VoIP / Dialer support
Telecom or UCaaS environment.

Key Skills
VoIP, SIP, RTP
Linux and Networking
Call Centre Dialers
IVR Design
API and CRM integrations
Excel and Reporting
GSM Gateway configuration
Troubleshooting and root cause analysis
Customer communication.

 
 
Location
On-site deployment at customer locations (India / UAE / global as required).

Why Join MultyComm?
Work on cutting-edge AI-enabled UCaaS and Contact Centre platform.
Exposure to global telecom and enterprise customers.
Opportunity to work with modern technologies:
AI voice agents
Deepgram
Cloud telephony
Omnichannel communications.
Fast-growing and innovation-driven company.

 


Multycomm Interactive Media

Support Engineer

Ashok Vihar Ph-II

Looking for someone who is strong willed, excellent communicator and please personality to speak with.
Office coordination
Team Management
People Skills


Webmagic Technologies

Office Coordinator

Shalimar Bagh

Lead Generation & Prospecting: Proactively identifying potential clients through cold calling, networking, LinkedIn Sales Navigator, and attending industry events.
Sales Presentations & Demos: Delivering technical presentations and software demonstrations to highlight product value to prospective clients.
Client Needs Analysis: Understanding client business needs and recommending suitable, customized IT solutions.
Negotiation & Closing: Negotiating contracts, pricing, and service agreements to close sales and meet or exceed monthly/annual targets.
Account Management: Maintaining strong, long-term relationships with existing customers for retention and upselling.
Market Intelligence: Staying updated on industry trends, competitor offerings, and new technologies to adjust sales strategies.
CRM Management: Recording all client interactions, managing pipelines, and updating data in systems like Salesforce.
Collaboration: Working with marketing and technical teams to create sales collateral and resolve client issues. 



MS Infosolution

IT Sales Executive

We are looking for a Tally Sales & Support Executive responsible for selling Tally solutions and providing basic to advanced support to existing and new customers. The role includes client interaction, requirement analysis, product demos, sales closure, and handling Tally-related queries such as installation, configuration, data management, and day-to-day accounting support.
Key Responsibilities:
Sale of Tally software and related solutions
Provide on-call / remote support to customers
Tally installation, configuration, and troubleshooting
Client training and basic guidance on Tally usage
Follow-ups, renewals, and customer relationship management

Requirements:
Good working knowledge of Tally (certification preferred)
Experience in software sales or support
Good communication and client-handling skills

Salary: Fixed + Incentives (as per experience)


TALLY SALES AND SUPPORT

YAMUNAVIHAR/BRIJPURI

About Us:
R-word Software is a growing IT company specializing in billing and inventory management solutions. We aim to simplify business operations for small and medium enterprises through user-friendly and reliable software solutions.

Job Overview:
We are looking for a dedicated and customer-focused Technical Support Executive to provide support for our software products (Inventory & Billing Application). The ideal candidate will handle client queries, resolve technical issues, and ensure customer satisfaction through effective communication and troubleshooting.

Key Responsibilities:
Handle customer queries via call, chat, or email.
Provide software installation, setup, and configuration support.
Troubleshoot technical issues related to our billing & inventory application.
Guide clients on software features and updates.
Report and escalate unresolved issues to the development team.
Maintain records of issues, solutions, and client feedback.
Conduct remote sessions or demos when required.
Required Skills:Basic understanding of software installation and troubleshooting (Windows/Android).
Strong communication and problem-solving skills.
Knowledge of databases (SQL / SQLite) will be a plus.
Familiar with remote support tools (AnyDesk, TeamViewer, etc.).
Patience and customer-first attitude.
Qualifications:Graduate in BCA, B.Tech, MCA, or any IT-related field.
Freshers or candidates with up to 2 years of experience are welcome.


Benefits:
Training on company products and tools.
Friendly and supportive team environment.
Growth opportunities in software support & development roles.


How to Apply:Send your resume to 📧 hr@rworldsoftware.in with the subject line “Application for Technical Support Executive”.


R-World Software

Technical Support Executive

Rajendra Place

Key Responsibilities:
Manage and maintain company IT infrastructure (systems, networks, devices)
Install, configure, and troubleshoot hardware and software
Monitor system performance and ensure network security
Handle user access, email configuration, and system permissions
Maintain data backups and ensure data security compliance
Coordinate with vendors for IT-related procurement and support
Support CRM, internal software, and third-party integrations
Assist in cybersecurity measures and regular system updates
Maintain IT documentation and asset management records


Fluxusforge Private Limited

IT Administrator

Jasola

Responsibilities: 	Install and configure printers, including laser printers. 	Replace consumables (e.g., toner cartridges, ink cartridges, print heads) to ensure optimal printer performance. 	Diagnose and resolve hardware and software issues related to printers, including but not limited to paper jams, print quality problems, connectivity issues, and error messages. 	Conduct thorough troubleshooting and root cause analysis to identify and address complex printer problems effectively. 	Assist in developing and implementing preventive maintenance schedules and procedures to minimize printer downtime and enhance overall reliability. Requirements: 	Proven work experience as a Printer Engineer, with a focus on installation, maintenance, repair, and troubleshooting of printers. 	Strong knowledge of printer hardware components, printing technologies, and printer drivers. 	Proficiency in diagnosing and resolving printer issues, including paper jams, print quality problems, connectivity issues, and error messages. 	Familiarity with printer networking protocols (e.g., TCP/IP, SNMP) and experience in configuring printers for network printing. 	Experience in using diagnostic tools and software utilities to troubleshoot printer problems.


M Intergraph Systems Private Limited

Printer Engineer

CRPF Camp ( Yamuna  Pushta)

Positions:
1) Field Engineer (Must have 2- Wheeler)
2) Resident Engineer (Night FE for 24/7) - Must have 2- Wheeler
3) Helpdesk & MIS- knowledge of MS office and email (Good English Communication is required)
Qualification: Minimum Edu:12th Pass / Max Edu: Technical Diploma OR B.tech (Pursuing)

Location: Delhi NCR / Retail Delhi NCR/ HO (Okhla)

Skills: PC & Laptop H/W installation/assembling and troubleshooting, basis network troubleshooting

Gender: Male/ Female

Age: 19-25 Years

Salary: 15K -21 K PM CTC, as per Govt. rules

Role Description
This is a full-time on-site role located in New Delhi for a Field Engineer. The Field Engineer will be responsible for day-to-day tasks associated with providing technical support, troubleshooting, field service, and project management.

Share your resume ASAP.
﻿
Thanks
Urmila Gupta
Manager- HR


Field Desktop IT Engineer

Okhla NSIC

provides technical assistance, troubleshooting, and maintenance for computer hardware, software, and peripheral devices to ensure optimal employee productivity


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It Network Jobs In Sector 17 Delhi Ncr - 660 Verified Vacancies

Field Service Engineer

Application Engineer

Client Relationship Manager

Support Engineer

Office Coordinator

IT Sales Executive

TALLY SALES AND SUPPORT

Technical Support Executive

IT Administrator

Printer Engineer

Field Desktop IT Engineer

Desktop Support Engineer

Telecaller

Hardware & Network Engineer

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