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Jivan Vihar

Govind Nagar

JOB DESCRIPTION
Role: Department Manager
Reporting To: Unit Head
People Reporting to Dm: Customer Care Associates
Qualification: Graduate/MBA/PGDM
Experience Min: 1-Year Managerial Experience

Key Deliverables
·        Achievement of Budgeted Plan
·        Competition mapping
·        Inventory Management
·        Customer care/customer service
·        Customer feedback
·        Manpower availability
·        Floor presentation
·       Arrangement of stock in space...

Key Deliverables
Achievement of Budgeted Plan
Works out action plans/tactics to match requirement Competition mapping.
Identifies parameters to track competition Builds resources and databases of information on an ongoing basis by networking.
 Creates an index and updates it Inventory Management Does process mapping for movement of stocks from receiving bay to floor. Initiates stock-takes as per the agreed and laid down procedure.
 Ensures effective displays with the objective of achieving greater number of stocks turns & Plans for perpetual inventory
 Customer care/customer service - Ensures customers are guided to enable them to avail of value-added services like gift-wrapping, alterations, exchanges & other conveniences
Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances Customer feedback Sets up mechanism for recording of verbal complaints / suggestions Ensures collation of data on customer complaints / suggestions and circulates it to relevant people.
 Ensures in service recovery within agreed timeline (72 hours) Ensures customers queries are addressed, and complaints / grievances are resolved (I.e., moments of misery are converted into moments of magic).
Manpower availability Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly
Floor presentation - Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability Communicates the above to supervisors Arrangement of stock in space allocated as per plan Creates display plan of merchandise for his sections on the basis of underlying principles Communicates the display plan and the underlying principles to the supervisors for the purpose of execution Analysis and reporting Analyses available data.
 Identifies causes and suggests solutions Identifies all reports that need to be generated with frequency, schedules and identifies sources of information Ensures compliance Shrinkage control Identifies most pilfered products and common methods of pilferage.


Department Manager

Subramanya Nagar

Bengaluru

Kailasipalyam

I.I.T.Main Gate

Mumbai

Ekta Nagar Malad

Data Entry Operator
VLookup
HLookup
Pivot
Advanced Excel


Data Entry Specialist

Hoysala Circle Kengeri Satellite town

Sales Executive

Sonegaon

Ghat Road

Preparation for Sale
•       Personal Grooming
•       Display of fresh stock as per plan (planogram).
•       Recovery, replenishment and display of merchandise from trial rooms, RBI, cash points, and customer service desk.
•       Checking whether all merchandise has price tags and security tags.
•       Upkeep of the section – cleanliness, removing cartons and packets.
•       Knowledge of the day’s targets and previous day’s store and section achievement.
•       Knowledge of in - store schemes, promotions and events.
Visual Merchandising
•       Color blocking, size blocking
•        Ticketing, Signages and size stickering in consultation with the Unit VM Head.
•       Changing focal points and displays with UVM on a regular basis. 
Selling
•       Greeting and Attending customers.
•       Maintain database of important and regular customers.
•       Suggestive selling, Cross Selling and Add – on sales
•       Knowledge of slow movers, fast movers
•       Taking Customer requirement.
Product Knowledge
•       Knowledge of the Fabrics, Brands, Styles, Sizes in one’s section.
•       Knowledge of the size and style availability of merchandise. 
•       Knowledge of the new product launches in the store.
•       Knowledge of current market trends and competitors in same categories. Knowledge of alternative outlets that sell the same categories.
 
Stocks
•       Taking proper care of merchandise.
•       All merchandise should have security tags and price tags.
•       No merchandise on display for the customer should be defective or damaged.
•       Global Counts
•       Perpetual inventory Count System.
 
Security / Vigilance
•       Ensuring that all merchandise is tagged (soft tag/hard tag). 
•       Vigilant against pilferage, shop lifting etc.
 
Feedback to Supervisor
•       Slow movers and fast movers of the section.
•       Feedback of customers regarding merchandise (quality, style, brand) store, facilities, conveniences etc.
 
 


Retail Sales Executive

Niralachowk

Prayagraj

Civil Lines

Customer Dealing
sales
Stock Handling
VM Display



Fashion Consultant

Khokhaddad

Rajkot Saurastra

St Joseph Boys High School

Customer Care Executive

Juhu Tara

Role & Responsibilities
Responsible for achieving assigned sales targets by assisting customers and promoting products effectively
Ensure proper floor set-up, including folding, sizing, tagging, and attractive product display as per store standards
Maintain visual merchandising standards to enhance customer buying experience
Conduct Global Count
Handle stock receiving, including verification of quantity, quality, and documentation
Manage stock outward, including dispatch, transfers, and coordination with store inventory systems
Provide excellent customer service by greeting customers, understanding their needs, and offering suitable product solutions
Maintain display of sales floor and back store
Support the team and supervisors in day-to-day store operations



Customer Care Associate/ Fashion Consultant

Kadri

Hampankatta

Darshali

Manjalpur

Intune Shoppers Stop is hiring in Vadodara Eva Mall
Walk in Interview at below address-
FF - 02 to 07,First floor, Eva The Mall, Patidar Crossing, Vaishnavdevi society, Manjalpur, Vadodara, Gujarat 390011


Contact Person -
Zeel shah-7041218717


Customer Care Associate

Rashtrapati Bhavan

Badkal Mor

NSEZ Noida

Warmly greet and assist customers with product selection, styling advice, queries, complaints, and returns.
Proactively upsell and cross-sell to meet individual and store-level sales goals.
Process POS transactions accurately — billing, refunds, exchanges.
Maintain product displays, ensure merchandise is tagged and replenished, and keep store standards—cleanliness and visual appeal.
Support stock management activities including receiving inventory and organizing shelves.


Ahmedabad (Rural) District Court

KK Farm

Customer Assistance

Greet customers and assist them in selecting Tommy Hilfiger products.
Provide detailed information about product features, sizes, and promotions.
Ensure a positive shopping experience by addressing customer queries promptly.

Sales Support

Drive sales by recommending products and upselling where appropriate.
Achieve individual and store sales targets.

Cashiering & Transactions

Handle billing and payment processes accurately.
Process returns and exchanges as per company policy.

Store Maintenance

Maintain visual merchandising standards for Tommy Hilfiger products.
Replenish stock and ensure shelves are organized and attractive.

Customer Service

Resolve customer complaints professionally and escalate issues when necessary.
Maintain a positive, empathetic, and professional attitude toward customers.

Operational Duties

Keep updated with product knowledge and ongoing offers.
Collaborate with other team members to ensure smooth store operations.



College Square

Kolkata

New Town Action Area I

Hiring for part timer for Retail sales position, customer handling, stock mangement, inventory control, GC, PID, cashiering


Part Timer

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Shoppers Stop Limited Jobs - 15 Verified Vacancies

Department Manager

Department Manager

Data Entry Specialist

Sales Executive

Retail Sales Executive

Fashion Consultant

Fashion Consultant

Customer Care Executive

Customer Care Associate/ Fashion Consultant

Customer Care Executive

Customer Care Associate

Retail Sales Executive

Retail Sales Executive

Customer Care Associate

Part Timer