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Shoppers Stop Limited

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I.I.T.Main Gate

Mumbai

Juhu Tara

Key Responsibilities
Sales & Customer Engagement
Greet and assist customers visiting the Baume & Mercier counter.
Understand customer needs and recommend Baume & Mercier products that fit preferences.
Close sales effectively while ensuring a positive customer experience.
Achieve individual and counter sales targets and KPIs.
Build and maintain long-term relationships with customers (especially luxury watch buyers).

Product & Brand Knowledge
Maintain thorough knowledge of Baume & Mercier watch collections, features, materials, and pricing.
Explain product value, craftsmanship, and warranty/service offerings clearly to customers.

Counter Operations
Keep the counter well-organized, merchandised, and stocked.
Ensure accurate pricing, tagging, and inventory checks.
Process sales transactions, returns, exchanges, and payment handling accurately.
Assist with stock replenishment and communicate low inventory to store/brand management.

Customer Service & After-Sales
Answer customer queries promptly and professionally.
Support after-sales processes (e.g., warranty registration, servicing information).
Follow up with customers for service reminders or new launches.

Teamwork & Coordination
Work closely with Shoppers Stop store staff and brand supervisors.
Participate in counter meetings, brand promotions, and store campaigns.
Support visual merchandising standards and seasonal branding initiatives.



Skills & Qualifications
Education: Preferably Graduate (Retail/Business/Communication or related field)
Experience: Prior retail experience, ideally in luxury watches/jewellery/apparel
Skills:
Strong sales skills with a customer-first approach
Excellent communication and interpersonal abilities
Confidence in engaging with diverse customers (incl. premium clientele)
Basic POS and billing software proficiency
Passion for luxury products and trends

 
Performance Expectations
Meet monthly sales targets set by brand/retail store.
Develop a strong pipeline of repeat and loyal customers.
Maintain high customer satisfaction and conversion rates.

 
Work Environment
Retail department store setting (Shoppers Stop)
Regular shifts including weekends/holidays
Performance incentives applicable

 


Sales Executive For Watches - Baume Et Marcier

Rashtrapati Bhavan

Britania Factory

Manage the full recruitment lifecycle for retail front-end roles: sourcing, screening, coordinating interviews, and offer management.
Collaborate with hiring managers to understand technical and domain-specific requirements.
Source candidates through job portals, Naukri, Apna, professional networks, and referrals.
Conduct initial technical and behavioral screening for candidates.
Present shortlisted candidates with detailed assessments to hiring managers.
Coordinate technical interviews, portfolio reviews, and feedback collection.
Maintain recruitment trackers, pipelines, and weekly reports.
Ensure a positive candidate experience throughout the recruitment process.
Adhere to hiring policies, confidentiality standards, and SLAs.
Required Skills & Qualifications
Bachelor’s degree in HR, Business, Computer Science, or related field (preferred).
1-3 years of recruitment experience, preferably hiring for retail.
Ability to manage multiple roles and deliver quality hires within timelines.



Recruitment Executive

Ahmedabad (Rural) District Court

Indraprastha

Role Summary
The Footwear Sales Associate is responsible for delivering excellent customer service, understanding customer needs, and recommending suitable footwear options across categories such as sports, casual, formal, and kids. The role ensures strong product knowledge, sales achievement, and adherence to Shoppers Stop service standards while maintaining an organized and visually appealing section.

Key Responsibilities


Customer Service
Greet customers and understand their specific footwear requirements (purpose, fit, comfort, size).
Provide guidance on product features—materials, cushioning, arch support, durability, etc.
Assist customers in trying footwear, ensuring correct fit and comfort.
Provide after‑sales support and address customer concerns politely and professionally


Sales & Revenue
Achieve daily, weekly, and monthly sales targets set for the footwear section.
Promote ongoing offers, new launches, and high‑margin products.
Cross‑sell accessories such as socks, insoles, shoe care kits, and related items.
Convert walk-ins into sales through effective engagement and product positioning.


Product Knowledge
Maintain thorough knowledge of all footwear categories—sports, lifestyle, casual, formal, ethnic, and kids.
Stay updated on latest trends, technologies, and brand USP (e.g., cushioning types, materials, outsole technologies).
Attend brand trainings and demonstrate strong understanding during customer conversations.


Merchandising & Display
Maintain proper display of footwear as per planogram and visual merchandising guidelines.
Ensure size availability on shelves and backroom; maintain stock discipline.
Keep the footwear area clean, organized, and visually appealing.
Ensure proper signage, price tags, and promotional communication


Stock & Operational Responsibilities
Conduct stock checks, report shortages/damages, and prompt replenishment.
Assist in fresh stock unpacking, tagging, and arrangement.
Follow SOPs for inventory, billing coordination, and customer handling.
Ensure compliance with hygiene and safety standards at the footwear section


Customer Relationship Management
Capture customer preferences for future recommendations.
Build repeat clientele by offering excellent service and follow‑ups when needed.
Support customer exchanges or queries related to usage and care.


Key Skills & Competencies
Strong customer service orientation
Good communication and interpersonal skills
Basic understanding of footwear categories and sizing
Sales-driven mindset with strong product demonstration ability
Good grooming and presentation standards
Ability to multitask and work in a high‑traffic retail environment
Comfortable standing and assisting customers for long hours


Education & Experience
Minimum 12th pass; Graduation preferred
1–2 years of experience in retail sales, preferably footwear or fashion
Freshers with good communication skills can be considered




Footwear Sales Advisor

Customer Assistance

Greet customers and assist them in selecting Tommy Hilfiger products.
Provide detailed information about product features, sizes, and promotions.
Ensure a positive shopping experience by addressing customer queries promptly.

Sales Support

Drive sales by recommending products and upselling where appropriate.
Achieve individual and store sales targets.

Cashiering & Transactions

Handle billing and payment processes accurately.
Process returns and exchanges as per company policy.

Store Maintenance

Maintain visual merchandising standards for Tommy Hilfiger products.
Replenish stock and ensure shelves are organized and attractive.

Customer Service

Resolve customer complaints professionally and escalate issues when necessary.
Maintain a positive, empathetic, and professional attitude toward customers.

Operational Duties

Keep updated with product knowledge and ongoing offers.
Collaborate with other team members to ensure smooth store operations.




Customer Care Associate

Qualification: Graduate / Undergraduate (12th Pass)
Salary: Up to 3 to 5 LPA
SPECIAL CHECK ON COMMUNICATION 
Request you to kindly share suitable candidate references at the earliest.
Job Title: Sunglasses Sales Associate (Retail)
Company Overview
Join a vibrant retail environment specializing in lifestyle and protective eyewear. We're passionate about creating unforgettable customer experiences and maintaining our position as a go-to destination for quality sunglasses.


Key Responsibilities
Greet and engage customers, understand their needs, lifestyle, and preferences.
Provide expert guidance on sunglasses frames, lenses, and coatings tailored to requirements like UV protection, fit, fashion, and budget.
Measure facial parameters (e.g., pupillary distance) and assist with proper fit and height adjustments.
Perform basic adjustments and minor repairs (e.g., tightening screws, adjusting nose pads) to ensure comfort and durability.
Process sales transactions, handle payments (cash/credit), and manage insurance processing where applicable.
Maintain accurate customer records and sales documentation.
Stock inventory, restock display shelves, and ensure visual merchandising aligns with brand standards.
Stay informed about new styles, trends, lens technologies, and promotions. [
Assist in scheduling appointments with optometrists or other eye-care professionals when needed.
Handle customer inquiries, complaints, and returns, aiming to resolve issues and maintain satisfaction.
Collaborate with team members to meet sales targets and contribute to store performance.



Skills & Qualifications
High school diploma or equivalent.
Exceptional communication and interpersonal abilities.
Strong customer service focus with a personable, sales-oriented attitude.
Attention to detail, especially for precise measurements and fittings.
Basic mathematical, cash handling, and point-of-sale (POS) system competency.
Ability to perform routine adjustments and simple repairs on eyewear.
Flexibility with work hours, including evenings, weekends, and holidays.
Prior retail experience is advantageous; optical or eyewear background preferred.

 


Sales Executive Eyewear

Role Summary
The Personal Shopper is responsible for delivering a highly personalized and premium shopping experience to customers. This role focuses on understanding customer needs, curating product selections, driving sales, and building long-term client relationships. The Personal Shopper acts as a brand ambassador, ensuring exceptional service standards and assisting customers throughout their shopping journey—both in-store and digitally.

Key ResponsibilitiesCustomer Experience & ServiceProvide end‑to‑end personalized shopping support, including product selection, styling advice, size/fit guidance, and checkout assistance.
Build strong rapport with customers to understand their preferences, lifestyle, and purchase history.
Offer wardrobe planning, gifting suggestions, and outfit curation based on customer requirements.
Handle high‑value and premium customers with professionalism and discretion.
Sales & Business DevelopmentAchieve monthly sales targets and contribute to store revenue.
Proactively engage customers through appointments, follow-ups, WhatsApp outreach, and digital catalog sharing.
Identify upselling and cross‑selling opportunities across categories.
Convert client inquiries into purchases through strong product knowledge and service delivery.
Clienteling & Relationship ManagementMaintain an updated client book with customer details, preferences, and purchase patterns.
Conduct regular follow‑ups to inform customers about new arrivals, offers, and exclusive previews.
Create loyalty through personalized touchpoints and exceptional service experiences.
Product Knowledge & MerchandisingStay updated on product features, materials, size ranges, and trends.
Coordinate with the visual merchandising team to ensure curated displays for appointments.
Assist customers with product availability checks, alterations, reservations, and special orders.
Operational ExcellenceManage appointment scheduling and ensure readiness of fitting rooms or curated product setups.
Ensure accurate billing, packaging, and coordinated delivery (where applicable).
Maintain hygiene, presentation standards, and confidentiality at all times.
Adhere to company SOPs, processes, and policies.
Key Skills & CompetenciesStrong communication and interpersonal skills
High customer service orientation
Excellent styling and trend understanding
Sales-driven mindset with negotiation abilities
Attention to detail and presentation skill
Ability to multitask and manage high-pressure situations
Proficiency in digital communication tools (WhatsApp, SMS, CRM apps)
Education & ExperienceGraduation preferred (any discipline)
1–3 years of experience in retail, fashion advisory, luxury sales, or customer-facing roles
Freshers with strong communication and fashion sense may also be considered (based on brand requirements)
Work EnvironmentStore-based role with weekend and holiday working as per retail norms
Requires extended standing hours and customer interaction
May involve travel for client deliveries or special appointments (where applicable)
Key Performance Indicators (KPIs)Individual sales achievement
Conversion rate / appointment success rate
Customer satisfaction scores
Repeat customer visits and retention
Number of new clients acquired
Average transaction value (ATV) & units per transaction (UPT)




Personal Shopper

Role Summary
The Beauty Advisor is responsible for delivering exceptional customer service, understanding customer needs, recommending suitable beauty products, and enhancing the overall shopping experience at the Beauty Section of Shoppers Stop. The role focuses on product expertise, sales achievement, and maintaining strong brand representation across skincare, makeup, fragrances, and personal care.

Key Responsibilities

Customer ServiceGreet customers warmly and understand their beauty requirements through conversation and skin/usage analysis.
Provide personalized product recommendations across skincare, makeup, fragrances, haircare, and grooming.
Demonstrate product usage, techniques, and benefits through safe, hygienic product trials.
Assist customers through their entire purchase journey, ensuring satisfaction and repeat visits.
Sales & Revenue DeliveryAchieve daily, weekly, and monthly sales targets for the assigned brand/counter.
Increase conversion through cross‑selling and upselling relevant products.
Promote new launches, offers, and exclusive collections to drive sales.
Maintain strong relationships with repeat customers to boost loyalty and retention.
Product Knowledge & ExpertiseStay updated on product formulations, usage methods, skin types, and current beauty trends.
Participate in brand training sessions and use product expertise to guide customers effectively.
Communicate product ingredients, benefits, and usage precautions clearly to customers.
Operational ExcellenceMaintain counter hygiene, product displays, testers, and planograms as per brand and store guidelines.
Ensure stock availability, request replenishments, and report shortages/damages.
Follow SOPs for tester usage, product handling, billing, and customer engagement.
Support visual merchandising activities and ensure brand visibility standards.
Customer Relationship ManagementMaintain customer data, preferences, and purchase history for follow‑ups.
Conduct post‑purchase communication on new arrivals, promotions, and beauty tips.
Address customer concerns or product queries with professionalism and escalate when necessary.


Key Skills & Competencies


Excellent communication and interpersonal skills
Strong customer engagement ability
Passionate about beauty, grooming, and personal care
Quick learner with strong product knowledge orientation
Sales-driven, confident, and persuasive
Good grooming, hygiene, and presentation standards
Ability to work in a fast-paced retail environment


Education & Experience


Minimum 12th pass; Graduation preferred
1–2 years of experience in beauty retail, cosmetics, or customer service roles
Freshers with strong interest in beauty may also be considered


Work Environment


Store-based role with weekend and holiday working as per retail standards
Requires long hours of standing and active customer interaction
Reporting to designated brand counter or multi-brand beauty floor area




Beauty Advisor

Babu Genu Market

Job Description – Footwear Sales Person

Position: Footwear Sales 
Associate Department: Retail – Footwear
Location: Store-Based
Reports To: Department Manager

Role Overview
The Footwear Sales Person is responsible for delivering excellent customer service, driving sales, and maintaining the overall presentation of the footwear section. The role requires strong product knowledge, customer interaction skills, and the ability to understand customer needs to recommend suitable products.

Key Responsibilities

1. Customer Service 
Greet customers warmly and understand their footwear needs.
Assist customers in finding the right size, style, and type of footwear.
Provide product information regarding materials, comfort, durability, and features.
Handle customer queries and resolve complaints professionally.

2. Sales & Targets
Achieve daily/weekly/monthly sales targets.
Upsell and cross-sell related products (socks, insoles, shoe care items).
Promote new arrivals, special offers, and store promotions.

3. Product 
KnowledgeMaintain thorough knowledge of all footwear brands and styles.
Stay updated on new launches, trends, and footwear technologies.
Understand sizing conversions and fitting requirements.

4. Store 
Operations Ensure proper display, cleanliness, and organization of the footwear section.
Replenish stock and maintain accurate inventory levels.
Assist in stock counting and checking deliveries.
Follow store SOPs for billing, packing, and handling returns/exchanges.

5. Visual Merchandising
Support the VM team in maintaining attractive and impactful footwear displays.
Ensure shelves, racks, and sample shoes are well-maintained.



Skills & Requirements

Education - Minimum 12th Pass (or equivalent).
Experience - 1–3 years of experience in retail sales; footwear experience preferred.
Skills 
Good communication and interpersonal skills.
Strong selling and negotiation abilities.
Basic understanding of retail POS systems.
Customer-focused mindset with a pleasant attitude.

Physical Requirements 
Ability to stand for long hours.
Comfortable assisting with stocking and product handling.

Work Environment
Shift-based work, including weekends and holidays.
Fast-paced retail environment.

Key Attributes
Polite and approachable personality
Strong sense of responsibility
Team player
High level of hygiene and grooming




Counter Sales Executive

Kadri

Hampankatta

Sales Executive

Subramanya Nagar

Bengaluru

Richmond Circle

Doddakallasandra

Cashier Assistant

Hoysala Circle Kengeri Satellite town

Khokhaddad

Rajkot Saurastra

Fashion Consultant

Quinscent Height

fluent in advanced excel(v lookup,pivot,excel formulas)
good communication skills



Data Entry Specialist

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Blog

Shoppers Stop Limited Jobs - 33 Verified Vacancies

Sales Executive For Watches - Baume Et Marcier

Recruitment Executive

Footwear Sales Advisor

Customer Care Associate

Sales Executive Eyewear

Personal Shopper

Beauty Advisor

Counter Sales Executive

Sales Executive

Sales Executive

Cashier Assistant

Sales Executive

Fashion Consultant

Data Entry Specialist