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Begumpet

Job Title:  Telecaller – DRA COLLECTION TELECALLER 
Locatiion: 2nd floor, My Home Tycoon, Lifestyle Stores, Begumpet Rd,Begumpet, Hyderabad, Telangana 500016
Employment Type: Full-time
Industry: NBFC, Banking & Debt Recovery
🧭 Job Summary
We are seeking a persuasive and empathetic Telecaller to join our Collections team. The ideal candidate will be responsible for contacting customers with overdue payments, negotiating repayment terms, and ensuring timely recovery—all while maintaining professionalism and customer rapport.
🎯 Key Responsibilities
•	Initiate outbound calls to customers with pending dues.
•	Explain repayment terms and resolve billing-related queries.
•	Negotiate payment plans and follow up on commitments.
•	Maintain accurate records of calls, promises, and recovery status.
•	Escalate complex cases to the senior recovery team or legal department.
•	Ensure compliance with company policies and debt recovery regulations.


🛠️ Required Skills
•	Strong verbal communication in Telugu, Hindi, English, and regional languages.
•	Active listening and conflict resolution abilities.
•	Basic computer proficiency (Excel, CRM tools, call logs).
•	Ability to handle pressure and rejection professionally.
•	Familiarity with recovery protocols and DRA certification (preferred).
🎓 Qualifications
•	Minimum: 12th Pass or Graduate.
•	Prior experience in Collections / Recovery as Telecaller.
💰 Compensation & Benefits
•	Fixed salary + Incentives based on recovery performance.
•	Provident Fund, ESI.
Career growth opportunities within the recovery team.


DRA COLLECTION TELECALLER

Job Title: DRA COLLECTION TEAM LEADER 
 Location: 2nd floor, My Home Tycoon, Lifestyle Stores, Begumpet Rd,Begumpet, Hyderabad, Telangana 500016
 Employment Type: Full-Time
 Department: Collections / Recovery / Telecalling
________________________________________
Job Summary:
We are seeking a proactive and disciplined Team Leader to manage and motivate a team of telecallers in the collections domain. The ideal candidate will ensure daily targets are met, maintain compliance with company policies, and foster a respectful, performance-driven work environment.
________________________________________
Key Responsibilities:
•	Supervise and guide a team of telecallers to achieve daily, weekly, and monthly recovery targets.
•	Monitor call quality, productivity, and adherence to scripts and compliance protocols.
•	Conduct daily briefings, performance reviews, and training sessions.
•	Handle escalations and resolve customer disputes professionally.
•	Maintain accurate MIS reports and share updates with management.
•	Enforce discipline, attendance, and code of conduct within the team.
•	Coordinate with HR for onboarding, leave approvals, and incentive tracking.
________________________________________
Requirements:
•	Minimum 1–3 years of experience in collections, recovery, or telecalling.
•	Proven leadership and team management skills.
•	Strong communication in English and regional languages.
•	Familiarity with recovery protocols, compliance norms, and call center tools.
•	Ability to work under pressure and meet deadlines.
________________________________________
Benefits:
•	Fixed salary + performance-based incentives.
•	Professional growth opportunities.
•	Supportive work culture with clear policies and escalation matrix.


DRA COLLECTION TEAM LEADER

📌 Job Title: MIS Executive – Collections & Recovery
🏢 Department: Collections / Recovery
📍 Location: My Home Tycoon (Life style Building), Begumpet.
🕒 Employment Type: Full-Time
🎯 Role Overview
We are seeking a detail-oriented and proactive MIS Executive to support our Collections and Recovery operations. The ideal candidate will be responsible for managing data flow, generating actionable reports, and ensuring timely insights to drive recovery performance and compliance.
📋 Key Responsibilities
📊 Prepare daily, weekly, and monthly MIS reports on collection performance, recovery status, and agent productivity
🧮 Analyze delinquency trends, bucket movement, and recovery efficiency across portfolios
🗂️ Maintain and update databases related to customer follow-ups, payment commitments, and legal actions
🔍 Coordinate with collection teams to validate field data and ensure accuracy in reporting
🛠️ Automate recurring reports using Excel macros, Google Sheets, or BI tools
📞 Track telecaller and field agent activity, including call logs, visit reports, and follow-up outcomes
📈 Support management with dashboards and insights for strategic decision-making
✅ Ensure compliance with internal policies and regulatory reporting standards

🧠 Required Skills & Qualifications
🎓 Graduate in Commerce, Business Administration, or related field
💻 Proficiency in MS Excel (VLOOKUP, Pivot Tables, Macros), Google Sheets, and MIS tools
📊 Experience with CRM systems, collection software, or recovery databases preferred
🗣️ Strong communication skills and ability to coordinate across departments
🧩 Analytical mindset with attention to detail and data integrity
⏱️ Ability to work under pressure and meet tight deadlines

🌟 Preferred Experience
1–3 years in MIS roles within banking, NBFC, or debt recovery operations
Familiarity with recovery workflows, legal escalation tracking, and incentive mapping



MIS Executive

Job Title:  Telecaller – COLLECTION TELECALLER  DRA
Locatiion: 2nd floor, My Home Tycoon, Lifestyle Stores, Begumpet Rd,Begumpet, Hyderabad, Telangana 500016
Employment Type: Full-time
Industry: NBFC, Banking & Debt Recovery
🧭 Job Summary
We are seeking a persuasive and empathetic Telecaller to join our Collections team. The ideal candidate will be responsible for contacting customers with overdue payments, negotiating repayment terms, and ensuring timely recovery—all while maintaining professionalism and customer rapport.
🎯 Key Responsibilities
•	Initiate outbound calls to customers with pending dues.
•	Explain repayment terms and resolve billing-related queries.
•	Negotiate payment plans and follow up on commitments.
•	Maintain accurate records of calls, promises, and recovery status.
•	Escalate complex cases to the senior recovery team or legal department.
•	Ensure compliance with company policies and debt recovery regulations.


🛠️ Required Skills
•	Strong verbal communication in Telugu, Hindi, English, and regional languages.
•	Active listening and conflict resolution abilities.
•	Basic computer proficiency (Excel, CRM tools, call logs).
•	Ability to handle pressure and rejection professionally.
•	Familiarity with recovery protocols and DRA certification (preferred).
🎓 Qualifications
•	Minimum: 12th Pass or Graduate.
•	Prior experience in Collections / Recovery as Telecaller.
💰 Compensation & Benefits
•	Fixed salary + Incentives based on recovery performance.
•	Provident Fund, ESI.
Career growth opportunities within the recovery team.


COLLECTION TELECALLER DRA

Job Title: DRA Collection Team Leader (kannada)
 Location: 2nd floor, My Home Tycoon, Lifestyle Stores, Begumpet Rd,Begumpet, Hyderabad, Telangana 500016
 Employment Type: Full-Time
 Department: Collections / Recovery / Telecalling
________________________________________
Job Summary:
We are seeking a proactive and disciplined Team Leader to manage and motivate a team of telecallers in the collections domain. The ideal candidate will ensure daily targets are met, maintain compliance with company policies, and foster a respectful, performance-driven work environment.
________________________________________
Key Responsibilities:
•	Supervise and guide a team of telecallers to achieve daily, weekly, and monthly recovery targets.
•	Monitor call quality, productivity, and adherence to scripts and compliance protocols.
•	Conduct daily briefings, performance reviews, and training sessions.
•	Handle escalations and resolve customer disputes professionally.
•	Maintain accurate MIS reports and share updates with management.
•	Enforce discipline, attendance, and code of conduct within the team.
•	Coordinate with HR for onboarding, leave approvals, and incentive tracking.
________________________________________
Requirements:
•	Minimum 3-5years of experience in collections, recovery, or telecalling.
•	Proven leadership and team management skills.
•	Strong communication in English and regional languages.
•	Familiarity with recovery protocols, compliance norms, and call center tools.
•	Ability to work under pressure and meet deadlines.
________________________________________
Benefits:
•	Fixed salary + performance-based incentives.
•	Professional growth opportunities.
•	Supportive work culture with clear policies and escalation matrix.V


DRA COLLECTION TEAM LEADER (KANNADA)

Job Title: Telecaller – DRA & NON DRA COLLECTION TELECALLER 
Location: 2nd floor, My Home Tycoon, Lifestyle Stores, Begumpet Rd,Begumpet, Hyderabad, Telangana 500016
Employment Type: Full-time | Day Shift
Industry: NBFC, Banking & Debt Recovery
🧭 Job Summary
We are seeking a persuasive and empathetic Telecaller to join our Collections team. The ideal candidate will be responsible for contacting customers with overdue payments, negotiating repayment terms, and ensuring timely recovery—all while maintaining professionalism and customer rapport.
🎯 Key Responsibilities
•	Initiate outbound calls to customers with pending dues.
•	Explain repayment terms and resolve billing-related queries.
•	Negotiate payment plans and follow up on commitments.
•	Maintain accurate records of calls, promises, and recovery status.
•	Escalate complex cases to the senior recovery team or legal department.
•	Ensure compliance with company policies and debt recovery regulations.


🛠️ Required Skills
•	Strong verbal communication in Telugu, Hindi, English, and regional languages.
•	Active listening and conflict resolution abilities.
•	Basic computer proficiency (Excel, CRM tools, call logs).
•	Ability to handle pressure and rejection professionally.
•	Familiarity with recovery protocols and DRA certification (preferred).
🎓 Qualifications
•	Minimum: 12th Pass or Graduate.
•	Prior experience in Collections / Recovery as Telecaller.
💰 Compensation & Benefits
•	Fixed salary + Incentives based on recovery performance.
•	Provident Fund, ESI.
Career growth opportunities within the recovery team.


DRA & NON DRA COLLECTION TELECALLER

Shamshabad

Job Summary:

The MIS Executive is responsible for managing, analyzing, and reporting data related to loan recovery and collections. This role supports decision-making by providing accurate reports, tracking performance, and identifying trends to improve recovery efficiency.
Key Responsibilities: Prepare daily, weekly, and monthly MIS reports on collections, overdue accounts, and recovery performance.
Maintain and update databases related to customers, payments, and recovery status.
Ensure data integrity and timely reporting to management.


Required Skills:Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Excel Power bi, formulas; Macros preferred)
Good analytical and problem-solving skills
Basic understanding of banking products (loans, credit cards, etc.)
Knowledge of collections/recovery processes and DPD classification
Attention to detail and accuracy
Ability to handle large datasets
Good communication and coordination skills


Qualifications: Bachelor’s degree in Commerce, Finance, Business Administration, or related field
1–3 years of experience in MIS / Banking / Collections (preferred)


Key Performance Indicators (KPIs):Accuracy and timeliness of reports
Data quality and error rates
Support to collections team performance
Efficiency improvements through MIS insights




Secunderabad Cantonment

Telecaller Collection Recovery

Telecaller In Collections Recovery

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Blog

Tieup Auxiliary Jobs - 9 Verified Vacancies

DRA COLLECTION TELECALLER

DRA COLLECTION TEAM LEADER

MIS Executive

COLLECTION TELECALLER DRA

DRA COLLECTION TEAM LEADER (KANNADA)

DRA & NON DRA COLLECTION TELECALLER

MIS Executive

Telecaller Collection Recovery

Telecaller In Collections Recovery