MIS Executive

📌 Job Title: MIS Executive – Collections & Recovery

🏢 Department: Collections / Recovery

📍 Location: My Home Tycoon (Life style Building), Begumpet.

🕒 Employment Type: Full-Time

🎯 Role Overview

We are seeking a detail-oriented and proactive MIS Executive to support our Collections and Recovery operations. The ideal candidate will be responsible for managing data flow, generating actionable reports, and ensuring timely insights to drive recovery performance and compliance.

📋 Key Responsibilities

• 📊 Prepare daily, weekly, and monthly MIS reports on collection performance, recovery status, and agent productivity
• 🧮 Analyze delinquency trends, bucket movement, and recovery efficiency across portfolios
• 🗂️ Maintain and update databases related to customer follow-ups, payment commitments, and legal actions
• 🔍 Coordinate with collection teams to validate field data and ensure accuracy in reporting
• 🛠️ Automate recurring reports using Excel macros, Google Sheets, or BI tools
• 📞 Track telecaller and field agent activity, including call logs, visit reports, and follow-up outcomes
• 📈 Support management with dashboards and insights for strategic decision-making
• ✅ Ensure compliance with internal policies and regulatory reporting standards

🧠 Required Skills & Qualifications

• 🎓 Graduate in Commerce, Business Administration, or related field
• 💻 Proficiency in MS Excel (VLOOKUP, Pivot Tables, Macros), Google Sheets, and MIS tools
• 📊 Experience with CRM systems, collection software, or recovery databases preferred
• 🗣️ Strong communication skills and ability to coordinate across departments
• 🧩 Analytical mindset with attention to detail and data integrity
• ⏱️ Ability to work under pressure and meet tight deadlines

🌟 Preferred Experience

• 1–3 years in MIS roles within banking, NBFC, or debt recovery operations
• Familiarity with recovery workflows, legal escalation tracking, and incentive mapping