COLLECTION TELECALLER DRA
Tieup AuxiliaryFixed
₹15,000 - ₹25,000
Average Incentives*
₹5,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹25,000
Average Incentives
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
Urgently hiring
12 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: Telecaller – COLLECTION TELECALLER DRA
Locatiion: 2nd floor, My Home Tycoon, Lifestyle Stores, Begumpet Rd,Begumpet, Hyderabad, Telangana 500016
Employment Type: Full-time
Industry: NBFC, Banking & Debt Recovery
🧭 Job Summary
We are seeking a persuasive and empathetic Telecaller to join our Collections team. The ideal candidate will be responsible for contacting customers with overdue payments, negotiating repayment terms, and ensuring timely recovery—all while maintaining professionalism and customer rapport.
🎯 Key Responsibilities
• Initiate outbound calls to customers with pending dues.
• Explain repayment terms and resolve billing-related queries.
• Negotiate payment plans and follow up on commitments.
• Maintain accurate records of calls, promises, and recovery status.
• Escalate complex cases to the senior recovery team or legal department.
• Ensure compliance with company policies and debt recovery regulations.
🛠️ Required Skills
• Strong verbal communication in Telugu, Hindi, English, and regional languages.
• Active listening and conflict resolution abilities.
• Basic computer proficiency (Excel, CRM tools, call logs).
• Ability to handle pressure and rejection professionally.
• Familiarity with recovery protocols and DRA certification (preferred).
🎓 Qualifications
• Minimum: 12th Pass or Graduate.
• Prior experience in Collections / Recovery as Telecaller.
💰 Compensation & Benefits
• Fixed salary + Incentives based on recovery performance.
• Provident Fund, ESI.
Career growth opportunities within the recovery team.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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