Customer Service New Associate
Accenture India Private Limited
Work from Office
Full Time
Any experienceJob Description
Customer Service New Associate
Skill required: Customer Relationship Management (CRM) - Business InsightsDesignation: Customer Service New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • • Customer Service: Customer Service experience in both voice and non-voice and blended process and where the agents should work as a consultant and resolve to employee queries
What are we looking for? • Commerce Graduate with splendid oral and written communication. • Customer service experience with both Voice and Non-voice and blended process • Stakeholder Management • • Customer Relationship Management • • Collaboration • • Continuous Improvement • • Effective Written and Verbal Communication • • Flexibility • • Issue Management • • Microsoft Office
Roles and Responsibilities: • 1. Customer service experience in both Voice and Non-voice and blended process • 2. This is an employee helpdesk process where the agents should work as a consultant and resolve to employee queries • 3. Managing EE tickets with clear customer focus & working towards better employee experience • 4. Managing both simple & complex queries of employees and resolving them by responding through different available channels (Calls, SNOW, TEAMS, etc) in the process • 5. Commerce Graduate with splendid oral and written communication
Job role
Job requirements
About company
Similar jobs you can apply for
Field SalesCollection Executive / Officer
Om Saikrupa AssociatesWork from OfficeFull TimeMin. 2 years
No English Required
Telesales Executive
MJVS Fashion Services Pvt. Ltd.Work from OfficeFull TimeMin. 6 monthsBasic English
Customer Support Executive
Hiring SolutionsWork from OfficeFull Time
Night ShiftAny experienceGood (Intermediate / Advanced) EnglishCustomer Service Executive
Conviction Hr Private LimitedWork from OfficeFull TimeNight ShiftAny experienceGood (Intermediate / Advanced) English
Telesales Executive
Sequel Corporate ServicesWork from OfficeFull TimeAny experienceBasic English
Tech Mahindra- Hiring For UK/Canadian Voice Process
Tech Mahindra LtdWork from OfficeFull TimeNight ShiftMin. 6 monthsGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!