Application Support Engineer
Accenture India Private Limited
Work from Office
Full Time
Min. 12 yearsJob Description
Application Support Engineer
Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Planning and Budgeting (EPBCS)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of business processes, all while maintaining a focus on delivering high-quality support to end-users and stakeholders.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Planning and Budgeting (EPBCS).
- Strong analytical skills to assess system performance and identify areas for improvement.
- Experience with troubleshooting and resolving software issues in complex environments.
- Familiarity with database management and data integration techniques.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 12 years of experience in Oracle Planning and Budgeting (EPBCS).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
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