Kotak Mahindra Bank Limited

Team Member - Customer Service-Product-Support-Service - Non Branch Banking

Kotak Mahindra Bank Limited
New Delhi
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only

Job Description

Team Member - Customer Service-Product-Support-Service - Non Branch Banking

Job Description

 

Job Role:

• Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan/Business Loan).

•Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT

•Quality of Service Request and Resolution as given to customers. 

Job requirements:

•Some experience in Customer Service would be an added advantage

•Believes in team work

•Taking ownership of customer issues and taking them to end to end resolution

•Apply best practices and focus on areas of improvement

•Focused towards achievement of own KRAs

•Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time.

•Proficiency in WORD and EXCEL/PPT preferred

 

Job role

Work location
Work locationNew Delhi, 4673-New Delhi-EPICAH-Najafgarh Road-Moti Nagar-DEL, EPICAH MALL, 2nd Floor, 68,68/1, Najafgarh Road Industrial area, Moti Nagar, Near Moti Nagar Metro Station, Delhi, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

Similar jobs you can apply for

Marketing
Kireeti Indenting & Exim Services

Field Marketing Executive

Kireeti Indenting & Exim Services
Ramakrishna Puram, New Delhi
₹20,000 - ₹40,000*
Field Job
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Direct Admission

Education Counsellor

Direct Admission
Vasant Kunj, New Delhi
₹16,000 - ₹32,000*
Work from Office
Full Time
Min. 1 year
Basic English
Krish Trip

Senior Sales Executive

Krish Trip
Work From Home
₹25,000 - ₹45,000*
Full Time
Min. 5 years
Good (Intermediate / Advanced) English
Airwell Associates

Debt Recovery Agent

Airwell Associates
Rohini, New Delhi
₹13,000 - ₹45,000*
Work from Office
Full Time
Any experience
Basic English
MOR Digital Services LLP

Telecaller

MOR Digital Services LLP
Janak Puri, New Delhi
₹12,000 - ₹45,000*
Work from Office
Full Time
Any experience
Basic English
Niva Bupa Health Insurance Company

Agency Development Manager

Niva Bupa Health Insurance Company
Janak Puri, New Delhi
₹25,000 - ₹75,000*
Work from Office
Full Time
Min. 6 months
Basic English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in New Delhi to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in New Delhi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in New Delhi . Through apna, you can find jobs in 64 cities across India. Join NOW!