Support Engineer III, DEP Support Engineering
Amazon India Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Support Engineer III, DEP Support Engineering
Description
Support Engineer in DEP leads their Supporting engineering team in identifying opportunities to innovate based on tickets that the team receives. They mentor and coach junior support engineers. They assist their manager in maintaining the productivity levels of their team through automation and refinement of processes
Key job responsibilities
Some of the key job functions
Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
Work on operations and maintenance driven coding projects, primarily in Java, python, or shell scripts, and AWS technologies
Software deployment support in staging and production environments
Develop tools to aid operations and maintenance
System and Support status reporting
Ownership of support for one or more payment products or components
Customer notification and workflow coordination and follow-up to maintain service level agreements
Work with dev team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
Basic Qualifications
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
Preferred Qualifications
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Customer Care Executive
Acutementors India Private LimitedWork from OfficeFull TimeAny experience
Good (Intermediate / Advanced) English
Customer Care Executive
FR8 LogisticsFull TimeAny experienceBasic EnglishCustomer Support Executive
TVS AutomobilesWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Customer Support Executive
Zaizon SolutionsWork from OfficeFull TimeAny experienceNo English RequiredCustomer Support Executive
Ciel HrWork from OfficeFull TimeAny experienceBasic English
Customer Service Executive
Pinaka EnterprisesWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!