adani capital pvt ltd

Relationship Development Manager

adani capital pvt ltd
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Relationship Development Manager

Responsibilities

Customer Relationship Management
  • Develop and maintain strong relationships with existing NRI customers across global markets.
  • Act as the primary point of contact for customer engagement and relationship-building initiatives.
  • Ensure high levels of customer satisfaction through timely responses and proactive communication.
Customer Engagement & Communication
  • Regularly engage with customers through calls, emails, webinars, newsletters, and personalized interactions.
  • Provide periodic updates on project construction progress, milestones, possession timelines, and key developments.
  • Ensure customers remain informed and connected throughout their investment journey.
NRI Community Development
  • Strengthen relationships within the NRI community and build a robust customer advocacy network.
  • Drive customer referral programs and encourage repeat investments.
  • Identify opportunities to enhance customer loyalty and long-term engagement.
New Launch & Opportunity Communication
  • Proactively communicate upcoming project launches, investment opportunities, and special offerings to existing customers.
  • Organize virtual and physical engagement sessions to showcase new developments.
  • Support the sales team by generating referrals and qualified business opportunities from existing customers.
Customer Feedback & Experience Management
  • Gather customer insights and feedback to improve products, services, and communication strategies.
  • Monitor customer concerns and coordinate with internal stakeholders for effective resolution.
  • Track customer satisfaction and engagement metrics.
Stakeholder Coordination
  • Collaborate with Sales, CRM, Customer Service, Project Management, Marketing, and Digital teams to ensure seamless customer communication.
  • Coordinate the dissemination of project updates and customer engagement campaigns.
  • Support the implementation of customer-centric initiatives across the NRI portfolio.
Reporting & Analytics
  • Maintain customer engagement databases and relationship trackers.
  • Prepare periodic MIS reports on customer interactions, referrals, satisfaction levels, and engagement outcomes.
  • Analyze customer behavior and engagement trends to recommend improvement initiatives.

Qualifications

Educational Qualification
  • MBA / PGDM in Marketing, Sales, Customer Relationship Management, Business Administration, or related discipline.
  • Bachelor's degree in Business Administration, Commerce, Marketing, Hospitality, or a related field.
Experience
  • 5–10 years of experience in Customer Relationship Management, Customer Success, Client Servicing, Sales Support, or Relationship Management.
  • Experience in the Real Estate sector is highly preferred.
  • Exposure to handling NRI customers, HNI/UHNI clients, or international customer segments would be advantageous.
  • Proven track record in customer engagement, retention, relationship development, and referral generation.

Job role

Work location
Work locationMumbai, Maharashtra, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryBD / Pre Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
Nameadani capital pvt ltd
Job posted by adani capital pvt ltd

Similar jobs you can apply for

Business Development
Aars Designs Private Limited

Sales Support – Voice Process

Aars Designs Private Limited
Andheri West, Mumbai/Bombay
₹20,000 - ₹40,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Hdfc Bank Limited

Relationship Manager

Hdfc Bank Limited
Mumbai/Bombay
₹25,000 - ₹30,000*
Work from Office
Full Time
Min. 1 year
No English Required

Sales Associate

Ultimate Recruiters
Ville Parle East, Mumbai/Bombay
₹20,000 - ₹25,000
Work from Office
Full Time
Any experience
Basic English

Sales Advisor

Single Debt
Andheri West, Mumbai/Bombay
₹23,000 - ₹50,000
Work from Office
Full Time
Any experience
Basic English

Customer Relationship Manager

Shree Shakti
Dahisar East, Mumbai/Bombay
₹15,000 - ₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

Account / Relationship Management - Voice / Blended

Welam Solution
Kurla East, Mumbai/Bombay
₹20,000 - ₹40,000*
Work from Office
Full Time
Any experience
Basic English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 10 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!