Sales Operations Senior Analyst

Sales Operations Senior Analyst

Skill required: Content Management - Content management
Designation: Sales Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Content Writer Sr Analyst will play a key role within Pursuit Services team,responsible for creating compelling client stories and case studies that showcase Accenture s capabilities and impact.Working collaboratively across teams and leveraging Accenture-approved AI tools this individual will produce highquality content for internal knowledge repositories,enabling seamless access and use across the organisation • Proficiency in English • Educational Qualification • Minimum Graduate in any stream • Excellent written and verbal communication skills with strong email etiquette • Good to have: Graduate or a post-graduate in English, Communicative English, Journalism, Communication Science, Media, etc.
What are we looking for? • 3-5 years experience in content curation,writing • Excellent project management skills • Strong observation skills • Proven ability to multitask • Strong Knowledge of MS Teams and MS SharePoint is desired • Good understanding of Content creation requirements, metadata,keyword tagging,classification of content • Skills & Work Experience • Must be flexible with work hours according to shifting business needs • Must have excellent internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
Roles and Responsibilities: • Lead end to end creation of client case studies and success stories from initial interviews through final publication on knowledge repositories • Conduct interviews with project and account teams to gather inputs and transform technical project information into clear,compelling narratives accessible to diverse audiences • Translate complex and technical information into simple,easy to understand language without losing accuracy or depth • Independently manage the client stories track end to end,including tracker maintenance and progress reporting • Support weekly,monthly reporting • Handle large volumes of stories simultaneously,maintaining quality and consistency across all outputs • Continuous focus on developing high quality content, • Stakeholder Collaboration • Extensively collaborate with account delivery teams,capability leads,Subject Matter Experts SMEs and Senior Leadership to gather required project and technical details • Partner with various Pursuit Services team members and cross functional stakeholders throughout the content development lifecycle Skill • Strong written communication skills with the ability to simplify complex,technical subject matter • Proficiency with AI-assisted content tools such as CoPilot and knowledge to work on SharePoint is a plus • Advanced proficiency in Microsoft Word and PowerPoint for content creation and formatting • Basic working knowledge of Microsoft Excel for tracker management and reporting • Ability to handle high volumes of content requests while maintaining quality and accuracy • Strong deadline management and time prioritization skills • Detail oriented with experience in maintaining trackers and generating progress reports • Proven ability to work effectively within cross functional teams and manage multiple stakeholders simultaneously,including Senior Leadership • Comfortable conducting client story interviews and synthesizing information from diverse sources