Kotak Securities Limited

Customer Assistance Manager_CREDIT CARD_0233_7429_1012487_HRR

Kotak Securities Limited
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Assistance Manager_CREDIT CARD_0233_7429_1012487_HRR

- Manage and assist customers specifically related to credit card services. - Handle customer queries, complaints, and provide resolutions to enhance customer satisfaction. - Coordinate with internal teams to ensure smooth service delivery and issue resolution. - Oversee customer assistance operations to maintain service quality. - Ensure compliance with company policies and regulatory requirements in customer interactions. - Maintain records and reports related to customer assistance activities. - Support team members and provide guidance to improve customer handling processes. - Focus on delivering a positive customer experience in the credit card domain.

Job role

Work location
Work locationHyderabad, 7429-Hyderabad-Navbharat Chamber-TLA, Navbharat 2nd Floor, Navbharath Chambers, ,Somajiguda,, Hyderabad, Telangana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Securities Limited
Job posted by Kotak Securities Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

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