Senior IT Supervisor

Senior IT Supervisor

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

We are looking for an experienced Senior Supervisor – Data Science / AI Development to join the GOSC Hyperautomation Team. The role involves hands-on development of Data Science, Machine Learning, Deep Learning, Generative AI, Agentic AI, and Intelligent Automation solutions, along with team leadership and project delivery responsibilities.

The ideal candidate should have strong technical expertise in Python, SQL, Snowflake, Databricks, ML/DL, NLP, GenAI, LLMs, RAG, and Agentic AI, with the ability to lead developers, manage priorities, and deliver scalable AI solutions. In addition to hands-on technical development, this role will be responsible for team supervision, technical mentoring, resource planning, project coordination, and ensuring timely delivery of AI and Hyperautomation initiatives.

This is a hands-on technical leadership position, combining approximately 60% technical development, 25% project management/delivery coordination and 15% team leadership.

Responsibilities may include the following and other duties may be assigned.

• Provides leadership for those involved in the development, design, and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms.
• Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management.
• Provides direction for the effort required to protect the company's data, tools, and information systems.
• Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.
• Usually requires subject matter knowledge of user group for practical application of system characteristics.
• Coordinates delivery of services to user groups and ensures IT service is uninterrupted.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
• Functional Skills: Knowledge of Information Systems, Execution of Business Processes, Operational Planning, IT Service or Process Management, Metric and SLA Monitoring.
• Management Skills: Management of People & Resources, Critical Thinking, Project Management, Collaboration and Productivity Software, Effective Communication.

PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATING FACTORS

Autonomy: Supervises team members or subordinate supervisors, providing tactical and / or technical leadership. May perform ongoing operational tasks. Receives assignments in task-oriented terms and delivers results according to established procedures.

Organizational Impact: Plans and establishes goals and objectives for a team, typically within (1) department. Decisions impact project or department schedules, customer satisfaction levels, or allocation of time or material resources. Typically does not have budget or P&L accountability, but may manage day-to-day elements of the budget (eg, overtime for staff).

Innovation and Complexity: Makes improvements to processes, systems or products. Problems and issues faced are difficult and may require understanding of broader set of issues, including multiple job areas or specialties.

Communication and Influence: Communicates with internal and external customers and vendors, across various levels of the organization. Shares and exchanges relevant information to reach solutions, and gaining cooperation of other parties.

Leadership and Talent Management: May be a second level supervisor of employees in the Support career stream, such as production, distribution or technicians. May be a first level supervisor of employees in the Associate or Intermediate level in the Specialist career stream. May be a first level supervisor of employees at level IV and V in the Support career stream. Leads, directs and reviews the work of team members in order to accomplish operational plans and results. Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports.

Required Knowledge and Experience: Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Requires advanced knowledge of job area obtained through advanced education combined with experience. Requires 3+ years of experience with a High School Diploma or equivalent or an Advanced Degree with a minimum of 1 year of relevant experience.

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

 

 

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Experience Level

Senior Level