Chief of Operations - Life Sciences Consulting Practice
NTT DATA Global Delivery Services Ltd
Work from Office
Full Time
Min. 14 yearsJob Description
Chief of Operations - Life Sciences Consulting Practice
Req ID: 396573
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Chief of Operations - Life Sciences Consulting Practice to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
Chief of Operations - Life Sciences Consulting Practice
Experience: 14+ Years
Location: India (US Shift)
Job Summary
We are seeking a Chief of Operations to lead business operations for the Life Sciences Consulting Practice, partnering closely with US leadership to drive practice growth, delivery excellence, financial performance, talent strategy, and operational governance. This role will serve as the key liaison between consulting leadership, delivery teams, sales, and corporate functions to achieve business objectives and scale the practice.
Key Responsibilities
- Drive day-to-day operations, governance, and performance management of the Life Sciences Consulting Practice.
- Manage practice KPIs, utilization, revenue, margins, forecasting, and business planning.
- Partner with practice leaders on growth initiatives, strategic pursuits, proposals, and GTM activities.
- Track sales pipeline and support consulting offering development and service line expansion.
- Oversee delivery governance, resource planning, capacity management, and risk mitigation.
- Drive delivery excellence, client satisfaction, and successful engagement execution.
- Build capabilities across Pharma, Biotech, MedTech, Clinical, Regulatory, Commercial, and Digital domains.
- Develop reusable assets, accelerators, knowledge management, and competency programs.
- Collaborate with US leadership, HR, Finance, Talent Acquisition, Sales, and Delivery teams.
- Lead executive reviews, governance forums, and organizational transformation initiatives.
Required Qualifications
- Bachelor's degree in Life Sciences, Pharmacy, Biotechnology, Engineering, or related field.
- MBA preferred.
- 14+ years of experience in consulting operations, practice management, delivery leadership, or business operations.
- Strong understanding of Life Sciences consulting and business operations.
- Experience working with global teams and US-based stakeholders.
Key Skills
- Consulting Practice Management
- Business Operations & Governance
- GTM & Sales Enablement
- Resource & Capacity Planning
- P&L & Financial Management
- Delivery Excellence
- Executive Stakeholder Management
- Talent Development & Capability Building
- Strategic Planning & Transformation
Success Measures
Practice revenue growth, utilization and billability, margin achievement, pipeline conversion, client satisfaction, capability development, and talent retention.
Note: This role requires close collaboration with US-based leadership and stakeholders and will require alignment to US business hour
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Experience Level
Executive LevelJob role
Job requirements
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