Customer Solution Center-Non Technical

Customer Solution Center-Non Technical

Customer Solution Center-Non Technical

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

Job Description

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Job duties include:

The primary goal of this position is to ensure the accuracy and quality of information contained within the various system used within the Customer Services logistics organizations for support of contracted customers.     

This function will work closely with Inventory Management, external vendors and partners, and other organizations to monitor, validate and maintain the data and to correct exceptions as discovered.     

In addition, the Inventory Specialist will also have responsibility for the following tasks:  

Key Responsibilities:   

• Invoicing
• Aged In transit report Generation
• Aged In transit report Clean Up
• Correction of SN status (not STK)
• SN Warranty Swap
• Acknowledged STO report
• FG Part issues (no location, part merge)
• Ad hoc tasks ( remove JCPO items from ECC, other item transactions as needed)
• IC Help Desk Queue
• APAC, EMEA region emails to IC
• Sync report analysis and item correction
• Correction to China and India S4S shipments from repair
• Cycle Count Reports
• 551 Scrap Transactions 

Technical competencies required

• Graduate with 1+ years of experience preferably in a Inventory activities
• Excellent oral and written communication skills
• Experience in SAP will be a clear benefit

Skills Required:

• Communicate effectively with people at multiple levels within and outside the organization.
• Good time management skills and the ability to prioritize projects, and multiple processes or tasks as required.
• Ability to work and manage time independently without close supervision, and being able to achieve results within designated timelines. 
• Strong problem solving and resolution skills, with excellent attention to detail, ability to review and root cause activities for corrective action.
• Strong analytical skills
• SAP Experience a plus

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india#operations

Job:

Services

Job Level:

Core

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Experience Level

Entry Level