Program Manager
Birlasoft Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Program Manager
Area(s) of responsibility
.
- Responsible for Leading Production Support projects consisting of Mission critical applications in 24*7 support model
- Manage client relationships and handle their expectations.
- Ensure services meet agreed-upon service level agreements (SLAs)
- Oversee service delivery processes and procedures
- Identify and rectify service delivery issues, including conducting root cause analysis.
- Implement service improvement plans.
- Coordinate and manage project teams and service providers.
- Ensure the delivery team is adequately trained and resourced.
- Collaborate effectively with internal and external stakeholders to ensure seamless delivery
Skills with M/O flag are part of Specialization
Experience Level
Mid LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
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