Ocean Import Supervisor

Ocean Import Supervisor

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Ensure all customers standard operating procedures are followed as per the DLSOP 
• Review and support with day-to-day quotations. 
• Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. 
• Take an active role in the transition of new business/ updates to existing business. 
• Grow department Revenue in line with District budget target and management expectations. 
• Support all compliance efforts and trainings. 
• Understand department process flow, constantly looking for areas to improve efficiency. 
• Be open to implementing new system changes and enhancements into the department.  
• Be involved and suggest system/process improvements.  
• Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others) 
• Assist the Manager with EPE’s on the department in line with the 3+1 Initiatives. 
• Assist the Manager with goal setting and monitoring development for key staff. 

Qualifications

• College/University or equivalent business qualifications 
• Minimum 5 years Expeditors’ or industry experience 
• Strong planning and organizing skills 
• Conflict resolution 
• Listening skills 
• Providing feedback 
• Teamwork 
• Building team environment 
• Coaching for development 
• Customer focus 
• Managing meetings 
• Problem solving 
• Process improvement 
• Time management   
• Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word) 
• English language proficiency 
• Global Logistics Industry knowledge 

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Experience Level

Entry Level