GMx - MS Transition Lead - Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Title: MS Transition Lead Senior Manager

Who We Are

At EY, we’re more than just a professional services firm — we’re a global network of 400,000 professionals and one million alumni united by a shared purpose: to build a better working world. We empower our people to challenge the status quo, embrace innovation, and deliver lasting impact for our clients and communities.

Managed Services is a significant part of the EY business, comprising more than US$5b in revenue with major clients across the globe. We provide clients with a comprehensive approach to managing non-core functions, focusing on delivering strategic outcomes and long-term value through expert collaboration and advanced technology. Through integrated solutions and deep sector and domain expertise, we seek to deliver enhanced value to our clients. The Managed Services team is ambitious and is working to more than double our success in the future. Join us in this role & you’ll be right at the heart of a function that impacts EY, our clients & people.

You’ll also find a culture that prioritizes learning, collaboration, and growth — providing you with the tools, support, and freedom to thrive and shape your career.

The Opportunity :

The MS Transition Architect Lead is responsible for leading transition strategy, planning, and implementation for Managed Services deals for the following portfolios:

• Risk and Fin Crime,
• Grants & Learning Managed Services,
• Tech, Cyber and Point Solutions,
• TFO, GCR, Payroll & Mobility,
• ESG and Sustainability,
• Finance Managed Services .

Works with SL Leads and MS Deal Leads to create compelling transition solutions as a response to RFPs and leads / presents the solution in front of the customers. Implements Transition strategies by utilising playbooks, motivating and managing their teams. Responsible for all transitions happening in their portfolio

Essential Functions of the Job :

• Lead transition strategy, planning, and implementation for Managed Services deals for their portfolio.
• Ensure the safe landing of deals by overseeing all transition activities.
• Apply EY standard, methodologies and frameworks to transition processes.
• Collaborate with cross-functional teams to ensure alignment with overall business objectives.
• Provide technical leadership and guidance throughout the transition process.
• Develop and maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Engages with customers to sell the deal to emphasise the value of transition solution to the client using effective storytelling during orals and then once the deal is in execution uses effective storytelling for governance
• Effectively run governance for their group and in partnership with other portfolio leads to confirm alignment with people, process, and technology vison of the Transition function

Analytical/Decision Making Responsibilities :

• Analyse transition requirements and develop comprehensive strategies.
• Make decisions on the best approach to implement transition plans.
• Evaluate and select appropriate methodologies and frameworks for transitions.
• Develop industry leading transition techniques powered by AI and digital tools.

Supervision Responsibilities :

• Leads a large a overall team of approx 70 people with 15-20 direct reports
• Act independently with minimal supervision.
• Provide guidance and mentorship to junior team members.
• Assign work and review performance of team members as needed.

Knowledge and Skills Requirements :

• Extensive knowledge of transition strategies, planning, and implementation.
• Strong understanding of standard, industrial methodologies and frameworks.
• Excellent communication and interpersonal skills.
• Ability to work effectively with clients and internal teams.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and priorities simultaneously.

Education :

• Bachelor’s degree in Business Administration, Management, or a related field. A master’s degree is preferred.

Experience :

• Minimum of 12-15 years of experience in transition strategy and planning or a related field.
• Previous experience of managing a Transition portfolio in their prior career
• Proven track record of leading and implementing successful transitions.
• Experience working with Managed Services technologies and solutions.
• Experience in a consulting or client-facing role

Ideally, you’ll also have

• Experience with Managed Services in top tier professional services firm

What we look for

• A high level of drive, ability to work independently and deal effectively with ambiguity and change, Business and commercial acumen .

EY | Building a better working world

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