Site Head - Sales

Job Description

Sales Head – Luxury Residential

Role Summary

The Sales Head will be responsible for driving end-to-end sales performance for a marquee luxury residential project with ticket sizes exceeding ?10 Cr. The role will own revenue, order bookings, collections, customer experience, channel partner management, and sales strategy execution while building strong relationships with HNIs, UHNIs, family offices, wealth managers, and key influencers in the luxury ecosystem.

Key Responsibilities

Business & Revenue Delivery

• Drive achievement of order booking, revenue, inventory liquidation, and collection targets.
• Develop and execute project-specific sales strategies aligned to business objectives.
• Lead closures of large-ticket and strategic customer transactions.
• Ensure optimal sales velocity and inventory absorption.

Luxury Customer & Relationship Management

• Build and nurture relationships with HNIs, UHNIs, corporates, family offices, wealth advisors, and key influencers.
• Deliver an exceptional customer experience throughout the buying journey, from first interaction to handover.
• Personally engage in high-value customer negotiations and deal closures.

Channel Partner Management

• Develop and manage a high-performing channel partner ecosystem.
• Strengthen relationships with leading luxury brokers, IPCs, and property consultants.
• Drive channel productivity and market penetration.

Market Intelligence & Sales Strategy

• Track customer preferences, luxury market trends, and competitor activity.
• Provide market intelligence and pricing recommendations to leadership.
• Conceptualize and implement sales initiatives to maximize bookings and market share.

Marketing & Stakeholder Management

• Partner with Marketing and CRM teams to execute impactful campaigns, events, launches, and customer engagement initiatives.
• Coordinate closely with Legal, Finance, Projects, CRM, and Leadership teams to ensure seamless execution and customer satisfaction.
• Support brand-building initiatives to position the project as a market-leading luxury offering.

Team Leadership

• Lead, mentor, and develop the sales team to deliver superior performance.
• Drive a high-performance culture focused on customer centricity, business results, and operational excellence.

Key Interactions

Internal

• CEO
• Business Head
• Project Head
• Marketing & CRM
• Finance, Legal & Sales Administration
• Functional Leadership Team

External

• HNI/UHNI Customers
• Channel Partners & IPCs
• Wealth Managers & Family Offices
• Luxury Lifestyle Partners
• Consultants & Influencers

Qualification & Experience

• Graduate with MBA (Marketing preferred) or B.E. (Mandatory).
• 17–23 years of experience in real estate sales and marketing.
• Proven track record of leading luxury residential projects with high-value inventory.
• Strong network within HNI/UHNI and luxury real estate ecosystems.
• Demonstrated success in driving large revenue targets, collections, and team performance.

Key Success Metrics

• Order Booking & Revenue Achievement
• Collection Efficiency
• Sales Velocity
• Channel Partner Productivity
• Customer Satisfaction (CSAT)
• Market Share & Brand Positioning
• Team Performance & Retention

Ideal Profile: A seasoned luxury real estate leader with strong market credibility, experience in selling ultra-premium residences, and the ability to build relationships with affluent customers while delivering exceptional business outcomes.