Technical Specialist-Testing Services

Area(s) of responsibility

•    Develop, maintain, and execute automated test scripts using ServiceNow Automated Test Framework (ATF) (mandatory).
•    Validate ServiceNow modules, workflows, catalog items, integrations, and custom applications across releases.
•    Support major, minor, patch, and platform upgrade testing activities.
•    Create and maintain regression test suites to ensure release quality and platform stability.
•    Log, track, and validate defects through resolution while working closely with developers and stakeholders.
•    Analyze test results, identify quality risks, and provide release readiness recommendations.
•    Collaborate with Product Owners, Developers, Business Analysts, and Platform Teams throughout the SDLC.
•    Contribute to test strategy, test planning, and quality governance processes.
•    Drive test automation and continuous improvement initiatives to increase coverage and efficiency.
•    Utilize version control and test management tools to maintain testing assets and documentation.
•    Experience with Playwright and/or Selenium automation frameworks is highly desirable and considered a strong plus.
•    Knowledge of Agile methodologies, CI/CD practices, API testing, and enterprise ServiceNow implementations is preferred.
Required Skills
•    ServiceNow Testing
•    ServiceNow ATF (Must Have)
•    Functional & Regression Testing
•    Defect Management
•    Test Planning & Execution
•    Agile/Scrum
Preferred Skills
•    Playwright
•    Selenium
•    API Testing
•    GitHub Enterprise
•    ServiceNow Upgrade Testing & Release Validation