Deputy Manager - Operations

Deputy Manager - Operations

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Synopsis of the role The Data Lead - operations manages end-to-end data operations, credit bureau reporting and data correction management for t lending partners. This role bridges deep financial domain expertise with technical data analysis, ensuring seamless reporting through complex systems, strict process management, and high-quality operational delivery

What you’ll do

• Lead end-to-end review, credit data analysis, and timely delivery of reports, actively managing data volumes for internal and external lending stakeholders.
• Guide and manage team tasks to meet business deliverables, instilling a quality-first approach to maximize customer experience and engagement.
• Identify and execute automation initiatives within bureau workflows to boost productivity, improve overall efficiency, and drastically reduce turn-around time
• Serve as the primary point of resolution for complex client escalations, ensuring prompt root-cause analysis and seamless communication
• Oversee implementation and strict adherence to evolving financial directions, guidelines, and reporting standards
• Manage end-to-end operational changes and process enhancements to continuously elevate service quality and business delivery

What experience you need

• You need to work from our Mumbai office
• You Must be minimum Graduate to apply for this position
• You must have an experience in working with Top credit institution or a bureau
• You must have a total of 10+ years, 1-2 years’ experience in managing team

What could set you apart

• Experience in leading Data Correction Team or Data Load Team of any credit bureau

#India

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

IND-Mumbai-Equifax Credit Information Services

Function:

Function - Fulfillment / Operations

Schedule:

Full time

Experience Level

Mid Level