Customer Service Manager-SUPPORT SERVICES-Customer Service
Kotak Securities Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Customer Service Manager-SUPPORT SERVICES-Customer Service
| Customer Service Manager - Support Services-Customer Service |
Job Role
End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.
Preparing weekly ,Fortnight and Monthly MIS
Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.
Job Requirements Graduate
Excellent written and oral communication skills
Eye for details
Proficient in MS Office applications
Prior experience of Customer Service in Retail Assets will be an added advantage
Should be a quick thinker and be able to communicate resolution/solutions to customers effectively
Strong interpersonal Skills
Knowledge of systems like Siebel, Core
Job role
Job requirements
About company
Similar jobs you can apply for
Business Development
Senior Relationship Manager
Ava Infotech Private Limited
Field JobFull TimeMin. 1 year
Good (Intermediate / Advanced) English
Customer Support Executive
Hagnos Marketing and ConsultingWork from OfficeFull TimeAny experienceBasic EnglishInside Sales Executive
Pappco GreenwareWork from OfficeFull TimeMin. 6 monthsBasic English
Customer Sales Executive
Elevate X SolutionsWork from OfficeFull TimeAny experienceBasic EnglishCustomer Relationship Manager
Ava Infotech Private LimitedWork from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) EnglishSales Officer
Ava Infotech Private LimitedField JobFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!