Senior Analyst

Senior Analyst

The Senior Analyst role involves working closely with the Client's content owners to create and update web pages based on the operating procedures within the HR Digital Technology process area. The Senior Analyst will be responsible for multiple deliverables, including updating intranet web pages, building new pages, creating the content architecture comprising lists and libraries, and configuring and administering collaboration sites. This role requires a broad range of skills, independent judgment and the ability to apply firm policies to complete moderate to complex web design projects. The Senior Analyst will perform work of a technical or analytical nature, requiring specialized skills, training, and experience

• Responsible for activities associated with web design/web page updates and development.

• Work closely with team leads and clients to understand the project’s scope to support development needs. 

• Follow project timelines and milestones to ensure timely delivery of work products.

• Design, configure and develop SharePoint pages, web parts, and permissions per design specifications, AI, SEO and Accessibility guidelines.

• Configure SharePoint lists and libraries including meta data to support permissions, content management architecture, AI, SEO and AI guidelines.

• Design, configure and develop Willis Towers Watson (WTW) pages, modules, and role permissions per design specifications.

• Configure Willis Towers Watson (WTW) Embark document libraries and content components to support content management architecture, navigation taxonomy and role permissions.

• Design, build and configure Power BI reports and coordinate and submit change requests to Power Bi team.

• Design, configure and maintain Gemini and Copilot AI agents and notebooks.

• Design, configure and maintain Microsoft Power Automate, Forms and Surveys.

• Demonstrate and execute a strong understanding of standards-based coding, browser compatibility, Web design constraints, AI, SEO and accessibility standards, content management architecture and permission management.

• Exercise independent judgment in creating and selecting ways to complete work assignments.

• Analyze and address issues by evaluating alternatives within various established procedures; decisions are subject to review by higher levels of onshore management.

• Develop cooperative and productive relationships and the ability to respond and adapt to change quickly.

• Proactively communicate with onshore stakeholders and content owners to raise questions/clarifications and identify issues with deliverables and deadlines.

• Bachelor’s degree in a related field from an accredited college or university required

• Minimum three (3) years’ experience in web design and development

Experience Level

Senior Level