Application Tech Support Practitioner

Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : PostgreSQL Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking an experienced Lead Database Administrator (Non-SQL) with strong expertise in PostgreSQL, AWS RDS PostgreSQL, MongoDB, SAP Max DB, and cloud platforms (AWS & Azure). The candidate will lead database administration, modernization, migrations, performance optimization, high availability, and cloud transformation initiatives across enterprise environments. The role requires both technical leadership and operational ownership. Skills aligned with AWS RDS PostgreSQL administration, performance tuning, upgrades, backup/restore, and cloud-native database management are highly relevant.

Roles & Responsibilities:
Lead administration and support of:
PostgreSQL (On-Premises & Cloud)
AWS RDS PostgreSQL
MongoDB
SAP MaxDB
Design, implement, and manage highly available database solutions.
Perform database installation, configuration, upgrades, patching, and migrations.
Manage AWS RDS instances, backups, snapshots, parameter groups, security groups, and performance tuning activities.
Implement database security, access management, encryption, and compliance controls.
Monitor database health, capacity, and performance proactively resolve issues.
Plan and execute cloud database migration projects to AWS and Azure.
Troubleshoot production incidents and perform root cause analysis.
Automate DBA operational activities using scripting (Shell, Python, PowerShell).
Collaborate with Infrastructure, Cloud, Application, and Security teams.
Drive governance, standards, documentation, and operational excellence.
Mentor junior DBAs and provide technical leadership.

Required Skills
Database Technologies
PostgreSQL (Expert)
AWS RDS PostgreSQL (Expert)
MongoDB (Good Knowledge)
SAP MaxDB (Good Knowledge)
Cloud Platforms
Amazon Web Services (AWS)
Microsoft Azure
Experience with cloud migration and modernization projects
Core DBA Capabilities
Performance tuning and optimization
Backup & Recovery
Replication & High Availability
Disaster Recovery
Capacity Planning
Database Security & Hardening
Monitoring and Alerting

Professional & Technical Skills:
- Must To Have Skills: Proficiency in PostgreSQL Administration.
- Strong knowledge of database architecture, backup and recovery techniques, and performance tuning.
- Experience in troubleshooting complex database issues and implementing effective solutions.
- Ability to manage database security, user roles, and permissions to ensure data integrity.
- Familiarity with automation tools and scripting to streamline database maintenance tasks.
- Capability to monitor database health and optimize queries for improved system performance.

Additional Information:
- The candidate should have minimum 10 years of experience in PostgreSQL Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.