Custom Software Engineer

Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Finastra Fusion Global PAYplus (GPP)
Good to have skills : Payments Fundamentals
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are looking for an experienced production support and application maintenance professional with deep expertise in payment systems and banking operations. The ideal candidate will be responsible for supporting Global PayPlus (GPP-SP) and associated payment applications, managing incidents, troubleshooting production issues, ensuring SLA adherence, and maintaining regulatory and scheme compliance in high-availability financial systems.

Roles & Responsibilities:
Communicate effectively with stakeholders, support teams, and business users, providing timely updates on incidents, fixes, and maintenance activities.
Provide production support for Global PayPlus (GPP-SP) and payment applications.
Support configurations, interfaces, and payment schemes (SEPA, SWIFT, CHAPS) in live environments.
Ensure compliance with sanctions screening and regulatory requirements.
Use SQL and Unix scripting for monitoring, troubleshooting, and application maintenance.
Troubleshoot, analyze, and resolve production incidents, perform root cause analysis, and support preventive measures to improve system stability.
Work with Jira and ServiceNow (SNOW) for incident, problem, and change management, adhering to SLAs and ITIL processes.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Finastra Fusion Global PAYplus (GPP).
- Global PayPlus (GPP-SP) product knowledge.
- Strong understanding of Banking Domain.
- Proficiency in SQL and Unix shell scripting.
- Expertise in SEPA, SWIFT, and CHAPS payment schemes.
- Knowledge of Anti-Money Laundering / Sanction Screening and compliance.
- Understanding of Liquidity management.
- Tools : Jira, ServiceNow (SNOW), and other workflow management tools.

Additional Information:
- The candidate should have minimum 5 years of experience in Finastra Fusion Global PAYplus (GPP).
- This position is based at our Bengaluru office.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work in a fast-paced, collaborative environment.