Packaged/SaaS Application Engineer

Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Microsoft Purview
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to tailor features according to evolving business requirements. The role includes managing software releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with multiple teams to address challenges and optimize application functionality is a key aspect of daily activities.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements within the team to enhance efficiency and quality.
- Facilitate knowledge sharing and mentoring to support the growth and development of junior team members.
- Coordinate with stakeholders to gather requirements and ensure alignment of application configurations with business objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Purview.
- Experience in configuring and managing packaged or SaaS applications using APIs and low-code platforms.
- Strong understanding of application lifecycle management including release management and system stability monitoring.
- Ability to troubleshoot and resolve complex application issues in a multi-team environment.
- Familiarity with integration techniques to ensure compatibility and performance across diverse systems.

Additional Information:
- The candidate should have minimum 8 years of experience in Microsoft Purview.
- This position is based at our NGDC1A - NON-STPI location.
- A 15 years full time education is required.