Travel Consultant II, Pune

Travel Consultant II, Pune

Explore your journey at BCD and challenge the status quo!

Travel Consultant II,

Full time, Pune, India

You will report to Rohit Nakulan

If you have any inquiries, please contact Amrita Upadhyaya, Senior Talent Acquisition Partner

 

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! 

 

As a Travel Agent, you will 

• Search and confirm travel reservations for the customer 
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer 
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) 
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties 
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement 
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported 

 

About you 

• Extensive Travel Agent experience
• Working knowledge of the travel industry, policies, procedures, and processes 
• Knowledge of visas, including transit visa requirements
• Expertise in routing and itinerary planning
• Experience of Implant handling
• Advanced skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Familiarity with Concur online booking tool is a plus
• Corporate Travel experience supporting India-based corporate travellers.
• Hands-on experience with India POS ticketing, airline fare rules, exchanges, refunds, and airline policies.
• Strong knowledge of domestic and international airline routings originating from India.
• Experience handling complex itineraries and providing consultative travel servicing.
• Ability to independently manage reissues, schedule changes, and policy-compliant travel solutions

Interested?   

We encourage you to apply and continue to grow in your career. Remember that your knowledge of BCD Travel and passion for our company can be as important as the listed requirements. Create your profile and upload your resume/cover letter via our website. Feel free to reach out to Amrita Upadhyaya, Senior Talent Acquisition Partner, with any questions via careers@bcdtravel.com. Note: send your application via the website only and inform your manager before you apply for the role.   

   

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We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.   

   

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.  

Experience Level

Senior Level