Business Process Architect

Business Process Architect

Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : Retirement Planning Services
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Business Process Architect, a typical day involves analyzing and designing innovative business processes that enhance operational efficiency. This role requires creating detailed documentation to support the implementation of new processes and technologies. Collaboration with various business units is essential to define product requirements and develop use cases that align with organizational goals. Additionally, the role includes participating in user and task analysis to accurately represent and address business needs, ensuring that solutions are practical and effective in real-world applications.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure alignment of business processes with strategic objectives.
- Continuously evaluate existing processes and recommend improvements to enhance efficiency and effectiveness.
- Support junior team members by sharing knowledge and providing guidance on process design and documentation.
- Facilitate workshops and meetings to gather insights and feedback from stakeholders for process optimization.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Retirement Planning Services.
- FIS Platform Expertise: Deep mastery of FIS Omni products (including Omniplus, OmniScript, OmniAdminWeb, OmniAPI/OmniLink) paired with understanding of new FIS Retirement Platform (FRP).
- Must have strong hands-on OmniScripting experience.
- Must possess a strong understanding of Omni's integration and communication with external front-end applications.
- Plans and coordinates development items for OMNI solutions in an ASP hosted environment.
- Works with the business users to ensure that the OMNI solution supports the organization s business strategy.
- Develops Omni scripts in alignment with business and product priorities.
- Interfaces with FIS ASP team on technical matters as needed.
- Manages development risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
- Works on development of customizing processes to meet business requirements, including design within FIS OMNI or systems integrations with third-party products.
- Serves as OMNI liaison between technical and non-technical teams, to ensure all project targets and requirements are met.
- Develops OMNI metrics and standards.
- Strong analytical skills to assess and design business processes that meet organizational needs.
- Excellent communication skills to effectively collaborate with stakeholders and document requirements.
- Ability to translate complex business needs into clear and actionable process documentation.
- Experience in conducting user and task analysis to ensure comprehensive understanding of business requirements.
- Skilled in partnering with business units to define product requirements and use cases.

Additional Information:
- The candidate should have minimum 3 years of experience in Retirement Planning Services.
- Understanding on FRP modules
- Assists with coaching junior script developers.
- Other related duties assigned as needed
- This position is based at our Bengaluru office.
- A 15 years full time education is required.