Senior Consultant - System Management

Senior Consultant - System Management

Bag Manager Implementation Engineer JD

SITA Internal Use

Job Description

Bag Manager Implementation Engineer

Job Title

Implementation Engineer Central Delivery Team Department

TE Baggage Location

India Travel Required Reports To

Manager Application Management

Role Summary

The Bag Manager Implementation Engineer is responsible for the deployment configuration testing integration and commissioning of SITA Baggage solutions at customer airports The role works closely with customers project managers infrastructure teams airlines airport authorities baggage handling system vendors and thirdparty application providers to ensure successful implementation and migration of Bag Manager systems

The engineer will participate in endtoend project delivery including requirements gathering system installation configuration testing cutover planning golive support and postimplementation stabilisation

Key Responsibilities

Solution Deployment Configuration

Install and configure Bag Manager software components in customer environments

Deploy Bag Manager solutions on physical virtual and cloudbased infrastructures

Configure baggage routing sortation rules airline parameters and operational workflows

Implement new airport terminal airline and BRS configurations

System Integration

Integrate Bag Manager with AODB FIDS BHS SITA messaging gateways

Validate interface connectivity operational flows and message processing across integrated systems

Testing Validation

Develop and execute FAT SAT SIT and UAT test activities

Analyze test results document defects and drive resolution with relevant teams

Ensure operational scenarios are validated before production golive

GoLive Hypercare Support

Support airport operational readiness and production transition activities

Execute cutover activities during agreed maintenance windows

Provide onsite and remote golive support

Troubleshoot operational issues and coordinate resolution with product and engineering teams

Bag Manager Implementation Engineer JD

SITA Internal Use

Technical Documentation

Prepare and maintain HLD LLD installation guides test plans cutover plans operational procedures and asbuilt documentation

Ensure project documentation is accurate version controlled and stored according to company standards

Customer Engagement

Conduct technical workshops and implementation meetings

Provide regular implementation status updates

Support customer training and knowledge transfer activities

Manage technical stakeholders throughout project delivery

Technical Skills Experience

Mandatory

38 years of experience in airport IT systems Baggage systems or critical operational environments

Experience implementing enterprise applications in customer environments

Strong handson experience with Red Hat Enterprise Linux RHEL administration including

Installation patching upgrades and troubleshooting

System services storage management networking and security hardening

Log analysis and performance monitoring

High Availability HA and Disaster Recovery DR concepts

Strong experience with Azure DevOps including

Azure Repos Boards Pipelines and Artifacts

CICD pipeline execution and troubleshooting

Release management and deployment automation

Managing code repositories branching strategies and change control

Supporting application deployments across development test and production environments

Strong understanding of VMware virtualisation Windows Server TCPIP DNS DHCP Network routing and firewalls

Experience with system integration troubleshooting server installation and configuration application deployment upgrades log analysis and issue resolution

Knowledge of cloud technologies such as Azure high availability and disaster recovery solutions containerised deployments and DevOps practices

Preferred

Experience with airport baggage management systems Baggage Reconciliation Systems airport operations systems and aviation industry messaging standards

Experience is Maria Oracle and SQL Databases

Bag Manager Implementation Engineer JD

SITA Internal Use

Soft Skills

Strong problemsolving and analytical skills

Excellent stakeholder management and communication skills

Ability to work independently under pressure

Strong customer service orientation

Effective presentation and workshop facilitation skills

Attention to detail and commitment to quality

Ability to work across multicultural and global teams

Qualifications

Education

Bachelors Degree or Equivalent in Computer Science Engineering Information Technology or a related field

Certifications Preferred

Linux Administration Certification

Microsoft Azure Fundamentals

VMware Certification

ITIL Foundation

Travel Requirements

Willingness to travel internationally to airports and customer locations

Success Measures

Su