Area Manager_R_WBG Operations (Ops)-Customer Service Desk_Ludhiana
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Area Manager_R_WBG Operations (Ops)-Customer Service Desk_Ludhiana
- Responsible for managing customer service operations within a designated area. - Oversee daily activities of the customer service desk to ensure smooth functioning. - Coordinate with teams to maintain service quality and operational efficiency. - Handle escalations and ensure customer satisfaction. - Monitor performance metrics and implement improvements. - Requires leadership and operational management skills. - Role involves working closely with field and office teams to deliver service excellence. - Suitable for candidates with experience in customer service management or operations. - Location specified as Ludhiana, indicating regional responsibility. - No explicit mention of skills, languages, or educational qualifications.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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