Sr. Customer Development Executive - DT

Sr. Customer Development Executive - DT

No Relocation Assistance Offered
Job Number #174385 - Kolkata, West Bengal, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Job Purpose

Ensure width and depth of distribution of CP products in the assigned Modern Trade zone and implementation of company’s strategies through availability and transparency of the products so as to achieve the sales and distribution objectives in the zone.

Key Accountabilities

1. Driving Business Growth
   1. Achieve CPS (Colgate Palmolive Sales) and STT (Sales To Trade) targets every month
   2. Drive GTMs on Focus Brands, Share of Business, and efficiency parameters

2. Managing Customer Relationships:
   1. Ensuring a balanced relationship with customer, stockist and store manager.

3. In-store execution:
   1. Plan and execute to achieve maximum impact through visibilities in stores

4. Inventory Management
   1. Ensure availability of optimum stocks by ensuring accurate planning and MBQ (Minimum Base Quantity) setting to each customer

5. Handle Trade Promotion Claims
   1. Ensuring that claims from each customer collected debit note and submit to the Direct Trade finance team as per norms and keep track of their settlement

6. Analytics and Data Based Decision Making
   1. Use data to drive overall business performance.
   2. Analysing market data, distribution metrics, business trends to identify growth opportunities

7. Lead and Develop Resources
   1. Assign schedule work to stockist sales associate, merchandiser, champion (promoter)
   2. Continually elevate team capabilities through appropriate training interventions
      Monitor team performance and provide support/solution when needed
   3. Ensure the quality of communication on trade promotions are cascaded to team

 

EXPERIENCE:

Min 3 years of overall CD FMCG experience

Having experience in handling SAMT (standalone modern trade) customers

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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Experience Level

Senior Level