Kotak Securities Limited

Sky Service Escalation Redressal - RM_Sky Channel-Contact Centre Inbound_Hyderabad

Kotak Securities Limited
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Sky Service Escalation Redressal - RM_Sky Channel-Contact Centre Inbound_Hyderabad

- Responsible for handling and resolving escalated customer service issues related to Sky service. - Role involves inbound contact center operations focused on customer satisfaction and issue redressal. - Requires effective communication skills to manage escalations and provide timely resolutions. - Based in Hyderabad, working from a designated office location. - Suitable for candidates with prior experience in customer support or escalation management. - The position demands a proactive approach to problem-solving and customer relationship management. - Emphasis on maintaining service quality and ensuring customer retention through effective redressal. - Likely involves coordination with multiple teams to resolve complex service issues. - The role is critical in managing customer grievances and improving overall service experience. - No explicit mention of required skills, languages, or educational qualifications.

Job role

Work location
Work locationHyderabad, 7507-Hyderabad-Uppal-Next to Genpact & Hindu Office-TLA, 2nd & 3rd floor, Plot no. 2 & 3, M2 Square, Uppal IDA Next to Genpact & Hindu Office, Uppal, Hyderabad, Telangana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Securities Limited
Job posted by Kotak Securities Limited

Similar jobs you can apply for

Business Development
Sprs Solutions Private Limited

Business Development Executive (BDE)

Sprs Solutions Private Limited
Hyderabad
₹16,000 - ₹44,000*
Field Job
Full Time
Any experience
No English Required

Sales Associate

Arkavis Consulting Private Limited
Jubilee Hills, Hyderabad
₹20,000 - ₹25,000*
Field Job
Full Time
Any experience
Basic English

Field Marketing Executive

Mana Industries
Nagole, Hyderabad
₹20,000 - ₹30,000*
Field Job
Full Time
Any experience
No English Required
HR Globe Recruitment Service

Gold Loan Executive

HR Globe Recruitment Service
Hyderabad
₹14,000 - ₹25,000
Field Job
Full Time
Min. 6 months
Basic English

Sales Executive

Globiva Services Private Limited
Somajiguda, Hyderabad
₹18,000 - ₹22,000*
Work from Office
Full Time
Min. 6 months
Basic English
Teamlease Services Limited

Picker / Packer

Teamlease Services Limited
Shaikpet, Hyderabad
₹14,800 - ₹17,000
Work from Office
Part Time
Full Time
Freshers only
Basic English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!

Customer Service Escalation Specialist in Kotak Securities Limited | apna.co