Kotak Mahindra Bank Limited

Team Leader_CREDIT CARD-Support (D0)_Delhi

Kotak Mahindra Bank Limited
New Delhi
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Team Leader_CREDIT CARD-Support (D0)_Delhi

- Responsible for leading a team focused on credit card support operations. - Overseeing daily activities to ensure efficient handling of customer queries and issues related to credit cards. - Managing team performance and providing guidance to improve service quality. - Coordinating with other departments to resolve escalations and maintain customer satisfaction. - Requires leadership skills and experience in customer support, preferably in financial services. - The role demands good communication and problem-solving abilities to handle credit card related customer interactions effectively. - Candidates should be capable of managing a team and driving operational excellence in a support environment.

Job role

Work location
Work locationNew Delhi, 4547-New Delhi - Sadar Bazar-DEL, 4893, Phoota Road,, Oppsite Western Cinema,, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in New Delhi to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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