Payments Lifecycle Specialist
JP Morgan Services India Pvt LtdBengaluru/Bangalore
Not disclosed
Work from Office
Full Time
Min. 2 yearsJob Description
Payments Lifecycle Specialist
Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.
As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities
As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities
- Execute high-volume payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
- Process payments for cash, trade, merchant, or commercial card transactions as well as customer accounts and verification, performing basic research, reviewing sanctions, fraud, fund controls, and client investigation.
- Identify, resolve, or escalate either procedural issues or operational errors that may arise during payments processing including upholding compliance and risk standards.
- Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.
- Detect and escalate potential fraudulent threats and help prevent financial and reputational damage to the institution.
- Contribute to process optimization initiatives including projects to identify inefficiencies, improve quality, and enhance the customer experience.
- Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience.
- Interface with other operations departments to research and resolve inquiries, including escalated matters.
- Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve or optimize payment lifecycle processes.
Required qualifications, capabilities, and skills
- Intermediate knowledge of global payment processing operations or similar operations, including understanding of standard operating procedures and customer-specific instructions.
- Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work.
- Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations.
- Proficiency in data analysis techniques, with the ability to interpret and communicate data effectively to inform decision-making processes.
- Demonstrated communication skills and emotional intelligence, including a growth mindset and personal resiliency, to collaborate productively with management, teams, and other stakeholders in diverse and dynamic environments.
- Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing.
- Intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills.
- Foundational understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems.
Preferred qualifications, capabilities, and skills
- Knowledge of ISO or Swift message processing or management.
Job role
Work locationBengaluru, 33436-JPMorgan Chase & Co Towers A , Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, India
DepartmentBanking / Insurance / Financial Services
Role / CategoryLending Operations
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameJP Morgan Services India Pvt Ltd
Job posted by JP Morgan Services India Pvt Ltd
Similar jobs you can apply for
Retail / Counter Sales
Retail Sales Executive
Earth KonnectionHSR Layout, Bengaluru/Bangalore
₹18,000 - ₹26,000*
Work from OfficeFull TimeMin. 1 year
Basic English
Customer Support Executive
EarlyjobsBTM Layout, Bengaluru/Bangalore
₹18,500 - ₹23,000
Work from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishRestaurant Cashier
Zee Cafe / Taha Zeenath FathimaRajaji Nagar, Bengaluru/Bangalore
₹20,000 - ₹25,000
Work from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) EnglishCustomer Support Executive
EarlyjobsJaya Nagar, Bengaluru/Bangalore
₹18,500 - ₹20,000
Work from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Kitchen Steward
The Dreaming TreeHSR Layout, Bengaluru/Bangalore
₹14,000 - ₹15,000
Work from OfficeFull TimeAny experienceBasic EnglishCustomer Support Executive BPO
EarlyjobsBTM Layout, Bengaluru/Bangalore
₹15,500 - ₹22,000
Work from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!