Adobe AEM Architect
Amgen Technology Private LimitedJob Description
Adobe AEM Architect
Career Category
Information SystemsJob Description
What you will do
- Own the overall operational health, stability, availability, and continuous improvement of Amgen's global Adobe Experience Manager (AEM) platform.
- Define and govern platform architecture, engineering standards, reusable frameworks, and best practices to ensure consistency, scalability, security, and maintainability across global implementations.
- Lead day-to-day platform operations, including incident management, problem management, root cause analysis, service requests, and technical escalations for production issues.
- Oversee operational support activities, including ticket triage, platform maintenance, release readiness, upgrades, patching, and change management to ensure reliable platform operations.
- Design and implement reusable AEM components, platform services, integrations, and foundational capabilities that enable multiple product and delivery teams.
- Establish and optimize platform monitoring, observability, performance tuning, caching strategies, and operational metrics to proactively identify and resolve issues.
- Partner with Infrastructure, Cloud Operations, Security, Adobe Support, and application teams to resolve complex technical issues and continuously improve platform reliability.
- Define and maintain CI/CD, deployment, and operational processes that support secure, efficient, and compliant software delivery.
- Provide architectural guidance and technical leadership for new platform capabilities, integrations, and modernization initiatives while ensuring alignment with enterprise architecture standards.
- Mentor engineers and platform support team members on AEM architecture, operational excellence, troubleshooting methodologies, and engineering best practices.
- Drive automation initiatives that improve operational efficiency, reduce manual support activities, and enhance platform reliability and supportability.
- Collaborate with business stakeholders, product teams, and cross-functional partners to prioritize platform enhancements, operational improvements, and strategic roadmap initiatives.
Win
Preferred Qualifications
- Extensive experience with Adobe Experience Manager (AEM), including AEM as a Cloud Service, Sling, OSGi, JCR, Dispatcher, and Adobe Experience Cloud.
- Experience leading the operational support of enterprise AEM platforms, including incident management, problem management, change management, and production support.
- Strong understanding of platform governance, engineering standards, reusable frameworks, and best practices for enterprise CMS platforms.
- Experience designing and supporting cloud-native architectures, CI/CD pipelines, DevOps practices, and automated deployment processes.
- Experience integrating AEM with enterprise applications, REST APIs, Adobe Experience Cloud services, and third-party platforms.
- Strong knowledge of web performance optimization, caching strategies, CDN, Dispatcher, indexing, and repository optimization.
- Experience partnering with Infrastructure, Security, Cloud Operations, and cross-functional engineering teams to maintain secure, reliable, and compliant platforms.
- Strong leadership, communication, analytical, and troubleshooting skills, with experience mentoring engineers and leading technical initiatives.
- Adobe Experience Manager (AEM) Architect or Developer certification, or other relevant Adobe certifications, is a plus.
- Experience with AI-assisted development tools and GenAI technologies, such as ChatGPT or GitHub Copilot, is a plus.
- Vast opportunities to learn and move up and across our global organization
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
Experience Level
Senior LevelJob role
Job requirements
About company
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