Demand Planner

Demand Planner

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible

How you will contribute

Key Responsibilities

• Lead the monthly demand planning cycle for the Chocolates category, generating a robust, data‑driven forecast across SKUs, channels, customers, and regions.
• Use advanced statistical models and analytical tools to build, maintain, and continuously improve short‑, medium‑, and long‑term forecasts.
• Own and drive improvements in forecast quality (accuracy, bias, fidelity, forecast value add), directly impacting service level, working capital, ageing, and cost‑to‑serve.
• Lead the demand stream of the S&OP/IBP process, running structured demand reviews and ensuring a single, aligned consensus forecast with Sales, Marketing, Finance, and Supply.
• Translate commercial drivers (baseline, promotions, activations, NPD, price changes, distribution expansion, mix changes) into clear demand signals and scenarios.
• Partner closely with Revenue Growth Management, Category, and Sales teams to understand elasticity, ATL/BTL plans, seasonality, and demand‑shaping actions and reflect these in the demand plan.
• Monitor and report key KPIs such as forecast accuracy and bias, case fill rate, OTIF, inventory turns, ageing, and write‑offs; conduct root‑cause analysis and lead corrective action plans.
• Manage and continuously improve S&OE/ITP processes to connect weekly execution with the medium‑term demand plan, proactively addressing risks and opportunities.
• Champion the deployment and enhancement of advanced planning systems (e.g., o9, SAP IBP, APO, Anaplan), including adoption of AI/ML‑based forecasting where relevant.
• Lead or support core implementation projects for demand planning / IBP solutions, working with IT and global/regional teams.
• Build forecasting and demand planning capability across the broader team through coaching, best‑practice sharing, and process standardization.
• Provide clear, insight‑driven narratives to senior leadership on demand risks, opportunities, and scenario impacts on service, revenue, and working capital.
• Ensure differentiated planning approaches for emerging channels such as Q‑Commerce, E‑commerce, and Omni‑channel retail, reflecting their unique demand patterns and volatility.

Ideal Candidate Profile

• 8–10 years of hard‑core Demand Planning / IBP / S&OP experience in FMCG food categories, with a demonstrable track record of impact on service, inventory, and cost.
• Advanced understanding of demand (baseline, elasticity, ATL/BTL, seasonality, demand shaping) and strong business acumen to make sense of RTM, RGM, distribution, offtakes, and trade pipelines.
• Experience handling all categories or a major flagship category of roughly $ 1.5 bn revenue and a minimum of 500 SKUs.
• Background in leading MNC organizations; a mix of MBB consulting plus industry experience is preferable.
• Proven o9 implementation experience – core design, configuration, testing, and deployment for demand planning / IBP. Solid foundation in AI/ML and statistical forecasting models, with the ability to select and apply the right model by segment and horizon.
• Clear, practical understanding of forecast quality metrics (accuracy, bias, fidelity, FVA) and their impact on service levels, working capital, and cost.
• Solid understanding and hands‑on experience of the 5‑step Oliver Wight IBP process, including running mature IBP/S&OP cycles.
• Hands‑on expertise in running S&OE / ITP processes that connect operational execution with the tactical demand plan.
• Seasoned professional with superior communication skills, capable of leading and steering consensus meetings with Commercial, Finance, and Supply Chain stakeholders.
• Exposure to and understanding of demand dynamics in upcoming channels such as Q‑Commerce, E‑commerce, and Omni‑channel, and how these influence planning strategies.

Qualifications & Skills

• Postgraduate degree in Supply Chain Management, Operations, Engineering, Statistics, or Business Management.
• Strong command of advanced planning tools (o9, SAP IBP, APO, Anaplan, or similar) and high proficiency in Excel and data analytics.
• Strong commercial orientation with the ability to link demand plans to P&L, pricing, trade investments, and portfolio decisions.
• High learning agility, problem‑solving orientation, and comfort working in a dynamic, fast‑paced FMCG environment.

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths. Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularDemand PlanningCustomer Service & Logistics

Experience Level

Senior Level