Senior Specialist - Cloud & Infra Management

Senior Specialist - Cloud & Infra Management

Position Summary

This position requires knowledge of routeswitch wireless Cisco and thirdparty security products This role will be responsible for helping to manage and secure the LAN and WLAN environment using ISE This role will regularly collaborate with other regional support staff and will require excellent communication skills

Responsibilities

Configure administer and troubleshoot Cisco ISE for authentication authorization accounting network access control and policy enforcement

Provide level 2 and 3 support for ISE related issues including offshift and weekend support functions

Escalating and engaging with vendor support teams

Engaging across domains to address level 2 and 3 ISE support issues eg 8021X PKI Server Security Secure Client

Monitor and manage s on all components related to the ISE solution

Assist with ongoing maintenance and support of solution components eg patching upgrades capacity reviews lifecycle management

Ongoing moves adds changes to ISE solution eg new device profiles

Monitoring and running ISE reports

Assist with implementation and integration tasks for medium to large complex projects

Help maintain network diagrams SOPs and technical documentation

Documentation of configurations and changes

Qualifications

Bachelors degree in Computer Science or related field

3 -5 years of progressively responsible IT network jobrelated experiences

3 years of Cisco Identity Services Engine ISE implementation and support experience

Cisco RADIUS and TACACS experience

Cisco Catalyst Center experience desired

Solid experience configuring deploying installing and troubleshooting Cisco routers switches and WLAN components in a medium to large business

Desktop and mobile device support experience

Cisco Certified Network Professional certification CCNP or CCNP Security preferred