Service Relationship Manager - Private Banking_Kotak Private Banking_0141_1288_1043283
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Service Relationship Manager - Private Banking_Kotak Private Banking_0141_1288_1043283
- Manage and nurture relationships with private banking clients, ensuring high-quality service delivery. - Act as a liaison between clients and internal teams to resolve service issues promptly. - Coordinate with various departments to meet client expectations and enhance satisfaction. - Monitor client portfolios and provide personalized service solutions. - Collaborate with sales and product teams to identify opportunities for client engagement and retention. - Ensure compliance with banking regulations and internal policies while servicing clients. - Maintain detailed records of client interactions and service requests. - Support the growth of private banking services through proactive client relationship management. - Handle escalations and work towards timely resolution to maintain client trust. - Continuously improve service processes to enhance client experience and operational efficiency.Job role
Job requirements
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