Senior Specialist - Business Analysis
Larsen & Toubro Infotech Ltd (LTI)
Work from Office
Full Time
Min. 5 yearsJob Description
Senior Specialist - Business Analysis
As a Service Leader in SRE Department
Manage operational and tactical governance for domains in scope
Prioritize operational and minor enhancement demand across the portfolio
Translate business and service needs into an executable backlog
Coordinate daytoday service delivery with suppliers and internal stakeholders
Monitor service performance delivery progress budget and issue resolution
Escalate service risks bottlenecks and crossteam dependencies
Support continuous improvement in stability efficiency and flow
Coordinate modernization and decommissioning activities
Manage escalations and gather requirements and topics for Service Improvements
Financial follow up of areas and applications in scope
Support client DTO and TDBAGF Application teams in achieving maturity in Group Priority 0 KPIs and initiatives
Own demand intake model and enforce prioritization rules agreed with business and suppliers
Approve operational priorities within agreed service and budget boundaries
Comments on Experience Skills
Service oriented mindset and business mindset
Experience of governance directing planning and monitoring of ISIT services
Experience from functional management in a global context
Strong experience within Application Operations is an advantage
Experience with steering projects and programs
Knowledge and experience of ITIL SIAM is an advantage
Excellent communication presentation skills
Possess a strong inner drive to reach results and secure deliveries
Strong organizational skills with the ability to handle numerous tasks simultaneously and prioritize topics
Complete proficiency in English
Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable
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