Customer Service Officer - Gold Loan
Equitas Small Finance Bank
Work from Office
Full Time
Min. 1 yearJob Description
Customer Service Officer - Gold Loan
| S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | Annexure |
| 1 | Achieve the defined Disbursement Targets for Retail Products | 70% | % of Achievement | Annexure 1 |
| 2 | Collection efficiency & Portfolio Quality | 20% | ED % and Bounce Resolution | Annexure 2 |
| 3 | Self Development | 5% | Average Mandays of Training for self | Annexure 3 |
| 4 | Process Orientaition | 5% | Risk Audit Score | Annexure 4 |
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