Customer Support Executive
Bureau Veritas India Pvt Ltd
Work from Office
Full Time
Min. 3 yearsJob Description
Customer Support Executive
Ø Purpose of Position
- The job incumbent is responsible to. Handling and Register of sample as per Customer/Regulatory requirement.
- The position performs in line with the Bureau Veritas Lab testing activities including the BV Code of Ethics and the BV Group policy.
Ø Major Responsibilities
- Report to the section In-Charge
- Receipt and safe handling of the samples.
- Verification and safe storage of the samples as per requirement indicated.
- Assortment and safe storage of the samples department wise.
- Review the test request forms as well sampling data sheets as per NABL, EIC, APEDA, FSSAI, BIS etc
- Registration and safe handling of the samples until the delivered to concerned section as per procedure
- Sample delivery acknowledgement from delivered section
- Day to day recording & maintaining of sample delivery register
- Day to day recording & maintaining of job card acknowledgements register
- Other tasks as required.
Ø Roles & Responsibilities for HSE
- Must comply the BV Cardinal Safety Rules in all situations.
- To comply company HSE requirements e.g. policies, Procedures, guidelines etc. and local legal requirements on HSE as applicable
- To take care of own health and safety as well as colleagues and others.
- Immediate reporting of any shortcomings on HSE i.e. any incident, unsafe work practices / conditions to his/her immediate Line Managers.
Ø Criteria for Performance Evaluation (KPIs)
- Receipt and safe handling of the samples.
- Verification and safe storage of the samples as per requirement indicated
- Registration and safe handling of the samples until the delivered to concerned section as per procedure.
Ø Qualification and Experience
- Graduate with Chemistry or related Background in food testing industry
- Min 3-4 years’ experience in relevant field
- Skills & Qualities:
- Knowledge on sample Registration
- Excellent communication Skill
Experience Level
Executive LevelJob role
Job requirements
About company
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