Service Coordinator-Drill Bits

Job Duties

• Under broad direction, uses operational business knowledge to make tactical/operational decisions and coordinate the movement of equipment, materials, and personnel within a Natural Work Area (NWA) in day to day operations.
• Coordinates the day-to-day activities of individuals performing job/resource planning roles.
• Validates job proposals and reviews requirements versus available resources. Assesses service delivery requirements for each job within assigned NWA.
• Coordinates the engagement and use of third party services and equipment within assigned NWA's.
• Utilizes technical and/or operational expertise to provide service delivery solutions for customers.
• Orders equipment specific to customer specifications/job requirements.
• Communicates job specific details and information to appropriate service delivery and support staff.
• Creates Sales Orders pursuant to contracts and pricing agreements for both scheduled and call out jobs.
• Communicates effectively with customers and service delivery staff to resolve service delivery issues and irregularities.
• Interfaces and works effectively with field operations pursuant to service quality, employee development, worksite safety, and process improvement processes and issues.
• Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.
• Job role contributes directly to value creation. Requires a high school diploma and a minimum of 5 years of experience in Halliburton field operations.

Qualifications