811-CEC Team Leader-Inbound_Digital Banking Kotak 811_0109_1461_1042744
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 5 yearsJob Description
811-CEC Team Leader-Inbound_Digital Banking Kotak 811_0109_1461_1042744
The 811‑CEC Team Leader – Inbound will oversee a high‑performing team of 20 agents within Kotak Mahindra Bank's Digital Banking Kotak 811 Contact Centre. You will be responsible for driving service quality, maintaining performance trackers, handling escalated customer queries, and collaborating with cross‑functional teams to continuously improve the inbound digital banking experience.Job role
Job requirements
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The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
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