Office Administrator(FEMALE)

Job Title: Back Office Executive / Office Admin (Female)

Location: Agra – Dayal Bagh, Uttar Pradesh, India

Employment Type: Full-Time

Department: Administration / Sales Support

Reports To: Director / Operations Manager

About the Role

Medcure Organics Pvt. Ltd. is looking for a detail-oriented and proactive Female Back Office / Office Admin Executive to support daily administrative and sales coordination activities. The role involves managing documentation, customer communication, invoicing, order tracking, CRM maintenance, and payment follow-ups to ensure smooth office and sales operations.

This position is ideal for freshers or candidates with up to 3 years of experience who are organized, communicative, and comfortable working with MS Office and Tally.

Company Profile

Medcure Organics Pvt. Ltd. is a 15-years-young pharmaceutical company specializing in the Dermaceutical segment, with a strong Pan-India presence. We are committed to quality, innovation, and customer satisfaction, offering a supportive and growth-focused work environment.

Key Roles & Responsibilities

1. Administrative & Back Office Support

• Handle day-to-day office administration and documentation.
• Maintain accurate records of sales, payments, invoices, and customer data.
• Ensure smooth coordination between sales, accounts, and logistics teams.

2. Billing, Accounts & Documentation

• Create and manage invoices using Tally.
• Update and maintain month-wise sales and payment sheets.
• Send payment reminders to customers as per due dates and follow up regularly.
• Assist in basic accounts-related coordination and reporting.

3. Customer Coordination & CRM Management

• Address and resolve customer queries professionally and promptly.
• Maintain and update the CRM database with customer details and transaction history.
• Regularly follow up with customers to strengthen relationships.
• Convert inactive customers into active customers through consistent follow-ups.

4. Order Dispatch & Tracking

• Coordinate dispatch of orders with the logistics team.
• Track shipments and update customers on delivery status.
• Maintain records of dispatched and pending orders.

5. Sales Support Activities

• Update and circulate price lists on a regular basis.
• Support the sales team with data, reports, and customer coordination.
• Assist in improving sales efficiency through accurate reporting and follow-ups.

Key Skills & Qualifications

• Graduation in any discipline
• Excellent working knowledge of MS Office (Excel, Word, Email)
• Hands-on experience with Tally invoicing
• Strong communication and interpersonal skills
• Good organizational and follow-up abilities
• Customer-focused and detail-oriented approach

Experience

• Freshers to 3 years of relevant experience

How to Apply

Interested candidates may send their resume to:

📧 medcureorganics@gmail.com

📌 Subject Line: BACK OFFICE EXECUTIVE / OFFICE ADMIN

🌐 Website: www.medcureorganics.com