Senior Sales Coordinator

Job description:

Job Description: Sales Coordinator

Company: Abhaya International LLP

Position: Sales Coordinator

Department: Sales & Business Development

Location: Agra, Uttar Pradesh

Employment Type: Full-time

Reports To: Sales Manager / Head of Sales

About the Company

Abhaya International LLP is a [brief line on what the firm does, Food & Beverages. We are looking for an organized, proactive Sales Coordinator to keep our sales operations running smoothly and support our sales team and customers.

Role Summary

The sales Coordinator will be the link between the sales team, customers, and internal departments such as accounts, logistics, and production. The role involves handling orders, maintaining records, preparing quotations and documents, and ensuring timely follow-up so that every sale is executed accurately and on time.

Key Responsibilities

• Receive, process, and track customer enquiries, quotations, and purchase orders
• Prepare and send quotations, proforma invoices, and sales documentation
• Coordinate with accounts, logistics, and warehouse/production teams for order fulfilment and dispatch
• Maintain and update the CRM, sales database, and customer records accurately
• Follow up with customers on pending orders, payments, and feedback
• Support the sales team with lead tracking, appointment scheduling, and meeting preparation
• Prepare daily, weekly, and monthly sales reports and MIS for management
• Handle customer queries and complaints promptly, escalating when required
• Coordinate with international buyers and suppliers on documentation and shipment status (if applicable)
• Monitor stock availability and inform the sales team of delays or shortages
• Assist in preparing presentations, catalogues, and tender or bid documents
• Ensure compliance with company policies and sales procedures

Required Qualifications

• Bachelor’s degree in business administration, Commerce, Marketing, or a related field
• 1–3 years of experience in sales coordination, sales support, or customer service (freshers with strong aptitude may be considered)

Skills & Competencies

• Excellent written and verbal communication in English; Hindi proficiency is an advantage
• Proficiency in MS Office (Excel, Word, PowerPoint) and email management
• Familiarity with CRM or ERP tools (Tally, Zoho, or similar is a plus)
• Strong organizational and multitasking abilities with attention to detail
• Good follow-up discipline and a customer-first attitude
• Basic understanding of invoicing, GST, and export/import documentation is preferred
• Ability to work in a team and meet deadlines under pressure

What We Offer

• Competitive salary as per industry standards and experience.
• Opportunity to grow within the sales function
• Supportive, collaborative work environment